Quality Improvement Supervisor

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🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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CareStar

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1988

☁️ SaaS

📚 Education

🤝 Non-profit

SaaS • Education • Non-profit

CareStar is a multi-faceted care organization that provides case management, assessment, in-home caregiver and Medicaid-managed care program services across multiple U. S. states. It also operates an e-learning arm offering CEU courses for healthcare professionals and a technology division (CareStar Information Systems) delivering software solutions to businesses and agencies, along with a community-focused non-profit for local support. CareStar focuses on person-centered clinical and administrative solutions to help individuals with complex health needs live safely and independently in their communities.

📋 Description

• Directly supervises, manages, and oversees staff, including hiring and providing performance evaluations, salary recommendations, and individual development goals and objectives. • Oversees quality improvement activities in assigned area of the State, such as data collection, monitoring, and reporting quality improvement functions. • Leads and/or participates in key committees associated with continuous quality improvement, staff education, and/or consumer health and safety issues. • Collaborates with Directors to design and conduct reviews of select processes and/or areas of operation to measure performance on quality and compliance indicators; assimilates data from these reviews, provides recommendations for improvement and presents findings to senior management. • Develops and implements quality improvement related processes and tools such as chart audits, consumer satisfaction surveys, focused reviews, ongoing data monitoring mechanisms, etc. • Monitors compliance of After-Hours requirements, including the review of the On-Call Log for complete and appropriate responses; oversees the preparation of summary records for annual reviews; monitors and facilitates reporting of incidents per protocols. • Adheres to the CareStar Rule in performance of job responsibilities. • Understands and complies with CareStar Policies and Procedures. • Maintains confidentiality as related to patient information.

🎯 Requirements

• Licensed Social Worker, Licensed Independent Social Worker, Registered Nurse and at least 36 months of experience in the home and community-based services within the last 10 years; OR Bachelor’s Degree in Business, Nursing, Social Services, or related field and at least 60 months of program management or program analysis experience. • Experience with continuous quality improvement principles, data analysis and basic statistics. • Supervisory experience preferred. • Strong organizational, critical thinking, and problem solving skills. • Effective oral and written communication skills. • Familiarity with suite of Microsoft Office programs. • Valid driver’s license and car insurance as required by State law.

🏖️ Benefits

• Competitive salary based on experience and education • Comprehensive benefits: Medical, dental, vision, life insurance • 401(k) with a generous company match • Paid time off + 10 paid holidays • Employee Stock Ownership Plan (ESOP) – become a part-owner in the company • Supportive, mission-driven culture focused on improving lives