Business Insights Analyst

🕒 October 21

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Business Intelligence Analyst

Where this job comes from

Posted on Carewell's careers page, not through a job board

First seen by Remote Rocketship October 21

Still open on Carewell's site. Checked 2 hours ago.

Logo of Carewell

Carewell

51 - 200 employees

Founded 2015

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

💰 $25M Venture Round on 2021-05

Healthcare • Food & Beverage • Logistics

Carewell is a trusted medical supply store that offers a wide range of products for caregiving needs. The company provides essentials such as incontinence supplies, nutrition products, personal care items, first aid and wound care, and mobility equipment. Carewell emphasizes customer support, offering 24/7 assistance and convenient delivery options, including autoship services. The store also provides resources and guides to help caregivers make informed decisions about the products they need, serving both individual customers and bulk orders for larger needs.

📋 Description

• Design and build reports and dashboards that enable stakeholders to self-monitor their business area • Identify underlying business drivers behind metric movement • Partner with stakeholders to use data for strategic business decisions • Identify relevant KPIs and build ongoing tracking for them • Build and maintain monthly financial reports with light analysis across revenue, margin, and cost lines • Retire or simplify reports that no longer drive decisions • Analyze marketing efficiency, including CAC, LTV, spend efficiency, and channel performance • Analyze merchandising, revenue, profit, margin, product, and category performance • Analyze customer cohort behavior, retention, repeat purchases, and Autoship performance • Analyze Care Services productivity, throughput, service-level metrics, and staffing efficiency • Turn stakeholder input into concrete, testable hypotheses and measurable levers • Build tracking before levers are pulled, close the loop on results, and adjust hypotheses or tracking as needed • Work directly with stakeholders from individual contributors to senior leadership • Translate technical and data-heavy findings into plain language • Understand table structure and data model design sufficiently to direct re-engineering of existing tables • Write complex, efficient SQL independently • Use Claude, Claude Code, Claude Cowork, and Hex in the everyday analytical workflow • Escalate data model or table-structure issues rather than repeatedly working around them

🎯 Requirements

• 3–5 years of experience in analytics, business intelligence, reporting, or a closely related analytical role • Demonstrated experience working across multiple functional areas of a business, such as marketing, product, finance, and operations • Strong SQL skills, including complex analytical queries, joins across multiple tables, and aggregations at different levels of grain • Working understanding of relational table structure and data modeling concepts • Proven experience with modern reporting tools such as Hex, Looker, and Omni • Practical, hands-on experience using AI tools such as Claude, ChatGPT, Copilot, or similar from day one • E-commerce or DTC experience strongly preferred; service-business experience also valuable • A specific example of a report or metric built that changed a stakeholder's decision • Strong written and verbal communication skills; comfort presenting findings to stakeholders at all levels • Track record indicating genuine interest in developing analytical craft rather than pursuing a management track • Degree in a quantitative, business, or related field preferred

🏖️ Benefits

• Competitive compensation • Health, Dental, and Vision insurance • Short-term Disability and Life Insurance (100% employer-sponsored) • Long-term Disability • Supplemental Life Insurance (employee-sponsored) • 401(k) Retirement Plan • 100% Remote • Generous paid time off and 6 paid holidays • Employee discount

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