
51 - 200 employees
Founded 2015
🏥 Healthcare
🍽️ Food & Beverage
📦 Logistics
💰 $25M Venture Round on 2021-05
Healthcare • Food & Beverage • Logistics
Carewell is a trusted medical supply store that offers a wide range of products for caregiving needs. The company provides essentials such as incontinence supplies, nutrition products, personal care items, first aid and wound care, and mobility equipment. Carewell emphasizes customer support, offering 24/7 assistance and convenient delivery options, including autoship services. The store also provides resources and guides to help caregivers make informed decisions about the products they need, serving both individual customers and bulk orders for larger needs.
🕒 September 27
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 13%
Where this job comes from
Posted on Carewell's careers page, not through a job board
First seen by Remote Rocketship September 27
Still open on Carewell's site. Checked 2 days ago.

51 - 200 employees
Founded 2015
🏥 Healthcare
🍽️ Food & Beverage
📦 Logistics
💰 $25M Venture Round on 2021-05
Healthcare • Food & Beverage • Logistics
Carewell is a trusted medical supply store that offers a wide range of products for caregiving needs. The company provides essentials such as incontinence supplies, nutrition products, personal care items, first aid and wound care, and mobility equipment. Carewell emphasizes customer support, offering 24/7 assistance and convenient delivery options, including autoship services. The store also provides resources and guides to help caregivers make informed decisions about the products they need, serving both individual customers and bulk orders for larger needs.
• Conduct phone and video assessments of members' health status, medications, recent utilization, and social determinants of health needs • Build member-centered care plans with clear goals and next steps, updating them as needs change • Complete medication reviews and flag discrepancies, adherence barriers, or potential interactions for provider follow-up • Coordinate with primary care providers, specialists, pharmacies, DME suppliers, and home health agencies to close care gaps • Support members through care transitions, including follow-up after hospital or emergency department visits • Connect members to community resources for food, transportation, housing, and in-home support • Reinforce provider instructions and treatment plans in plain language, using teach-back to confirm understanding • Help members prepare for appointments, understand benefits, and advocate for themselves • Recognize clinical red flags and escalate urgent concerns to the appropriate provider the same day • Document every member interaction accurately and within service-agreement timeframes • Follow consent, HIPAA privacy, and documentation requirements on every interaction • Drive care-gap closure, resource connection, member-reported experience, and timely, accurate documentation outcomes
• Active, unrestricted RN license in at least one U.S. state • Nurse Licensure Compact (multistate) license strongly preferred • Located in the United States • 3+ years of RN experience, including care management, case management, transitions of care, home health, or primary care • Demonstrated ability to build trust with older adults, including those who are skeptical, confused, or hard to reach • Strong clinical judgment and ability to recognize when to escalate • Proficient with EHRs, care management platforms, and phone/video communication tools • Ability to learn new systems quickly • Self-directed ability to manage a member load and schedule independently • Own reliable computer, high-speed internet, and private HIPAA-appropriate workspace • Case management certification (CCM) or similar is nice to have • Experience with Medicare, dual-eligible, or older adult populations is nice to have • Telehealth or telephonic nursing experience is nice to have • Experience with SDOH screening tools or community resource navigation is nice to have • Bilingual ability is nice to have; Spanish preferred
• Competitive compensation • The ability to work 100% remotely • Set your own schedule, part-time to full-time • Flexible, self-directed work • Meaningful, mission-driven work with visible impact on members' lives • The chance to practice nursing focused on advocacy and problem-solving • Close partnership with a care navigation team that handles the non-clinical legwork
Apply NowImprove your chances of getting an interview by checking your resume score before you apply.
🕒 September 22
Member Care Advocate supporting Included Health members with benefits, providers, and care navigation. Delivering empathetic, high-volume phone and chat support using healthcare systems and workflows.
🕒 August 24
Remote care advocate resolving urgent U.S. patient access barriers for healthcare navigation company Mira Mace. Coordinating resources, calls, documentation, and follow-through across a 24/7 support team.
🕒 July 21
Care Advocate providing non-clinical navigation support to Medicare patients. Helping them understand care plans and access community resources after clinical visits.
🗣️🇪🇸 Spanish Required