Epic Application Analyst III – IP Orders Analyst

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Logo of Carilion Clinic

Carilion Clinic

10,000+ employees

Founded 1899

🤝 Non-profit

👥 B2C

💰 $230k Grant on 2022-08

Non-profit • B2C

Carilion Clinic is a non-profit integrated healthcare system that operates hospitals, outpatient clinics and patient services. It provides clinical care to patients, offers a patient portal (MyChart) for online access, and supports community health and multilingual patient outreach. Carilion focuses on delivering medical services and coordinating care across its network.

📋 Description

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. • Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. • May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. • Serves as a liaison between TSG groups, clients and vendors. • Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. • Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. • Manages assigned projects and meets deadlines. • Conducts highly complex work unsupervised and with extensive latitude for independent judgement. • Plans and conducts requirements gathering for Epic projects and requests. • Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. • Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.

🎯 Requirements

• Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree. • Minimum of 4 years of related experience. • Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. • Must maintain a certification/proficiency in applicable Epic module(s). • Must be a self-initiated team player able to work under little supervision, with strong organizational, problem-solving, and analytical skills. • Must be able to work both independently and in a team setting. • Must facilitate a positive and collaborative work environment. • Must be flexible and capable of prioritizing multiple tasks and meeting deadlines. • Effective communication skills (oral, written, and presentation).

🏖️ Benefits

• Comprehensive Medical, Dental, & Vision Benefits • Employer Funded Pension Plan, vested after five years (Voluntary 403B) • Paid Time Off (accrued from day one) • Onsite fitness studios and discounts to our Carilion Wellness centers • Access to our health and wellness app, Personify Health • Discounts on childcare • Continued education and training

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