Clinical Care Counselor

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Caris Life Sciences

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🧬 Biotechnology

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Biotechnology • Healthcare Insurance • Artificial Intelligence

Caris Life Sciences is a leading innovator in the field of molecular science, focusing on providing cancer patients and oncologists with comprehensive molecular information to revolutionize cancer care. The company specializes in precision medicine, using advanced technologies like molecular profiling and artificial intelligence to understand cancer at a molecular level, offering better treatment options for patients. Caris Life Sciences integrates these technologies with clinical trial solutions and biopharma to enhance cancer research and treatment solutions. Their commitment is to improve as many lives as possible through transformative medical science.

📋 Description

• Deliver a high-touch, concierge-style experience that reflects a patient-first philosophy • Provide pre- and/or post-test education for patients interested in or undergoing Caris Detect MCED testing, including explanation of test purpose, capabilities, limitations, and result types • Communicate complex genomic and probabilistic information in a clear, patient-friendly manner • Address patient concerns, anxiety, and uncertainty with empathy and professionalism • Reinforce appropriate expectations regarding screening, follow-up, and ongoing care • Incorporate patient feedback to improve satisfaction, trust, and engagement • Interpret MCED test results within the context of patient history and risk factors • Provide evidence-based guidance on recommended next steps • Support patients and providers in understanding clinical implications, limitations of MCED testing, and appropriate diagnostic pathways and next steps • Partner with providers to ensure timely and appropriate follow-up care, including: Diagnostic imaging, specialist referrals, and primary care coordination • Help guide escalation pathways and follow up care for complex or high-acuity cases • Support continuity of care across healthcare settings • Collaborate with Medical affairs (clinical accuracy and education), Product teams (patient and provider experience design), and Commercial teams (consistent messaging) • Provide insights to improve test reporting, patient communication strategies, and clinical workflow design • Ensure all patient interactions comply with HIPAA and privacy regulations, clinical and laboratory guidelines, and internal SOPs • Document patient interactions accurately and consistently • Participate in quality assurance and continuous improvement initiatives

🎯 Requirements

• Master’s degree in Genetic Counseling OR advanced Nursing degree (MSN or NP), OR BSN with oncology/navigation experience • Board certification (or eligibility) by the American Board of Genetic Counseling (ABGC) or relevant credentialing body • 2+ years of clinical experience in genetic counseling, oncology nursing, patient navigation, or related field • Demonstrated experience in patient-facing counseling and education • Strong ability to communicate complex or uncertain results effectively • Familiarity with the U.S. healthcare system, including referrals and diagnostic pathways

🏖️ Benefits

• Highly competitive and inclusive medical, dental and vision coverage options • Health Savings Account for medical expenses and dependent care expenses • Flexible Spending Account to pay for certain out-of-pocket expenses • Paid time off, including: vacation, sick time and holidays • 401k match and Financial Planning tools • LTD and STD insurance coverages, as well as voluntary benefit options • Employee Assistance Program • Pet Insurance • Legal Assistance • Tuition Assistance