
10,000+ employees
Founded 1946
⚕️ Healthcare Insurance
🏥 Healthcare
📚 Education
Healthcare Insurance • Healthcare • Education
Carle Health is a comprehensive healthcare provider dedicated to managing the health needs of its community. Offering a wide range of services, from general medical care to specialized treatments in oncology, cardiovascular, pediatrics, and women's health, Carle Health emphasizes quality patient care and community health initiatives. Additionally, it supports education and research through the Carle Illinois College of Medicine and engages in community health programs that aim to improve overall well-being.
🔥 12 hours ago
🌽 Illinois – Remote
💵 $17 - $28 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1946
⚕️ Healthcare Insurance
🏥 Healthcare
📚 Education
Healthcare Insurance • Healthcare • Education
Carle Health is a comprehensive healthcare provider dedicated to managing the health needs of its community. Offering a wide range of services, from general medical care to specialized treatments in oncology, cardiovascular, pediatrics, and women's health, Carle Health emphasizes quality patient care and community health initiatives. Additionally, it supports education and research through the Carle Illinois College of Medicine and engages in community health programs that aim to improve overall well-being.
• Answer, schedule, and document inquiries from patients and providers via telephone, internet-based, written, or electronic correspondence • Follow up on patient and provider inquiries • Educate patients and providers about insurance, providers, departments/locations, payment options, and Carle services • Obtain, update, and verify patient information in the HIS system • Answer telephones and transcribe and deliver messages to physicians, nurses, and others • Report medical information from patients and referring physicians accurately, completely, and promptly • Distribute messages according to practice communication standards • Facilitate communication between patients, providers, and the scheduler
• Customer service work experience • Ability to accurately screen and complete patient and provider inquiries • Ability to document inquiries accurately and completely • Ability to schedule and pre-register patients • Ability to obtain, update, and verify patient demographics, insurance, emergency contacts, co-pays, and primary physicians in the HIS system • Ability to answer telephones, transcribe and deliver messages • Ability to accurately and timely report medical information • Ability to work Monday through Friday, 8:00–4:30 • No weekend, holiday, or on-call requirements
• Comprehensive benefits package for team members and providers • Equal opportunity employment • E-Verify participation
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