Manager, Infrastructure Services

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🔥 0 minutes ago

🏄 California, Florida, +2 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $96k - $192k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Implement and support key elements of the global endpoint management services for desktop/laptop/Mac computers. • Responsible for supporting endpoint devices and users, covering remote management, patch management, software distribution, operating system deployment, network access protection, and hardware/software inventory efforts. • Lead the introduction of new and innovative technologies to help increase employee productivity and engagement. • Device Lifecycle Management • Mobile Device Management (MDM) • Unified Endpoint Management (UEM) • Review and approve Endpoint related change management and other requests • Interface with other teams for joint efforts • Provide overall team leadership • Provide consultancy and be technically proficient as an escalation point for issues • Mentor, support, and develop other members of the department.

🎯 Requirements

• Bachelor’s Degree • 5+ years of experience with endpoint management platforms (Microsoft Intune, VMware Workspace ONE, SCCM) • 5+ years of experience with Mobile Device Management (MDM) and OS administration (Windows, macOS, iOS, Android) • 5+ years of experience with Endpoint security fundamentals (encryption, EDR, antivirus) • Bachelor’s Degree in Computer Science, Information Systems, or related business discipline • Industry certifications such as Microsoft Certified: Endpoint Administrator Associate, CompTIA Security+, CISSP, or ITIL • Advanced experience with Microsoft Intune, SCCM, VMware Workspace ONE, or JAMF • Strong knowledge of Windows, macOS, iOS, and Android endpoint ecosystems • Familiarity with Zero Trust security models and endpoint detection & response (EDR) tools • Proficiency in automation/scripting (PowerShell, Python, Bash) • Proven track record of leading endpoint management teams or projects • Experience in policy design, compliance enforcement, and audit preparation • Ability to manage vendor relationships and evaluate new endpoint technologies • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Ability to balance security requirements with user experience • Experience in large-scale enterprise environments with thousands of endpoints • Background in hybrid work enablement and secure remote access solutions.

🏖️ Benefits

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance