Field Service Engineer 1 – Electric Power

🕒 June 24

🦬 Montana, Michigan, +2 more states – Remote

🦬 Montana – Remote 🚗 Michigan – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote

💵 $89.2k - $133.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Caterpillar Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

🏭 Manufacturing

🚀 Aerospace

🏗️ Construction

💰 $147.5k Grant on 2009-12

Manufacturing • Aerospace • Construction

Caterpillar Inc. is a global leader in the manufacturing of heavy machinery and equipment, known for its extensive range of products including engines, excavators, dozers, and articulated trucks. With a history spanning over 100 years, Caterpillar has dedicated itself to supporting customers across essential industries such as construction, mining, and energy, contributing to infrastructure and resource development worldwide. The company is committed to innovation, sustainability, and enhancing productivity through advanced technology and a global dealer network.

📋 Description

• Deliver technical expertise supporting field startups for both standard and custom switchgear systems • Handle warranty claims and perform remedial repairs • Support preventative maintenance contracts within assigned territory • Ensure high levels of customer satisfaction while supporting on-call service needs • Assist and train internal technicians and external customers • Collaborate with the Product Support Center help desk to troubleshoot and resolve customer issues • Submit daily service reports, weekly expense reports, and maintain accurate project documentation • Stay current on training for new and updated systems, technologies, and platforms • Gather feedback to identify opportunities for new products and improvements to existing offerings • Track, manage, and ensure resolution of product quality and performance issues • Communicate technical specifications and service instructions clearly

🎯 Requirements

• Bachelor’s degree in Electrical Engineering (BSEE) or Electrical Engineering Technology (BSEET) or 3+ years of industry experience • Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions • Working knowledge of data gathering and analysis tools, techniques, and processes • Working knowledge of customer service concepts and techniques • Basic understanding and knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems • Working knowledge of a given technology and various application methods • Experience working cross-functionally with engineers, contractors, consultants, and end users • Knowledge of power systems, including switchgear, ATS, and generator systems • Ability to read electrical schematics and blueprints • Experience with automation and controls, including PLC-based systems, HMIs, and distributed control systems • Valid driver’s license and ability to meet background, drug, and medical requirements

🏖️ Benefits

• Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • Phone allowance included • Company vehicle provided (includes insurance, towing, and personal use) • Relocation assistance IS available for this position