Cayuse Holdings
501 - 1000 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.
ServiceNow Experience Designer
Job not on LinkedIn
🔥 3 minutes ago
🇺🇸 United States – Remote
💵 $70 - $80 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
🎨 Product Designer (UI/UX)
👻 Ghost score 0%
Where this job comes from
Posted on Cayuse Holdings's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago
Cayuse Holdings
501 - 1000 employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.
📋 Description
• Design end-to-end employee and agent journeys: onboarding/offboarding, issue-to-resolution, request-to-fulfillment, and self-service search and knowledge deflection • Create UX artifacts such as personas, journey maps, empathy maps, and wireframes/prototypes • Plan and run usability tests, and turn findings into design improvements • Design and configure experiences in Employee Center, SOW, and UI Builder • Collaborate with developers, product owners, and stakeholders to deliver consistent, accessible, user-centered solutions
🎯 Requirements
• 6+ years in UX design • 2+ years of hands-on ServiceNow UI experience across at least 4 releases • 2+ years each in Employee Center (ESC) and Service Operations Workspace (SOW) • Strong skills in user research, journey mapping, and usability testing • Good communication and stakeholder management • Employee Center Essentials badge • Service Operations Workspace (SOW) Bootcamp badge • UI Builder Fundamentals badge/certification
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