Account Manager – Employee Benefits

🔥 1 minute ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CBIZ

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🛡️ Insurance

🏥 Healthcare

🏭 Manufacturing

Insurance • Healthcare • Manufacturing

CBIZ is a national professional services firm built for the middle market that provides accounting, tax, advisory, benefits, insurance, and technology solutions to businesses and organizations. The company combines local relationships with national resources to deliver services including audit and attest (through its licensed CPA entity), tax planning and compliance, risk and advisory, HR and benefits administration, insurance solutions, investment and transaction advisory, and technology and cybersecurity services. CBIZ focuses on industry-specific guidance and data-driven insights to help clients grow, manage risk, and improve operations.

📋 Description

• Provide service delivery to an assigned block of clients • Resolve moderately complex customer service problems directly • Act as an outward-facing, dedicated resource for assigned accounts with direct client contact • Build relationships with employer/group clients and serve as the primary point of contact for overall and day-to-day service delivery • Represent clients internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs • Escalate client concerns when appropriate • Assist client services management in conducting client meetings as needed • Input data into appropriate software for vendors, carriers, and clients within required timeframes • Coordinate employee communications for enrollment • Participate in new client set-up, renewals, and open enrollment meetings • Establish and preserve business rapport with clients and vendors • Discuss applicable legislation and market trends with clients • Ensure internal controls and procedures are followed • Generate client interest in additional lines of coverage • Provide guidance and direction to less experienced client service staff as needed

🎯 Requirements

• High School Diploma or GED required • 3 to 5 years customer service experience in the insurance industry required • Must maintain current required licenses and certifications relevant to field of expertise • Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally • Effective customer service skills • Proficient use of applicable technology • Ability to work in team environment as well as independently • Must be able to travel based on client and business needs