Senior Education Consultant – Google Workspace

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $91k - $128.6k / year

⏰ Full Time

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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CDW

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Deliver high-impact virtual and in-person training sessions • Create and deliver presentations centered on the Google Admin Console • Maintain and evolve admin certifications and bootcamps • Curate, create, and deliver training throughout the US for workshops, conference sessions, and virtual sessions • Train Education IT Admins on Google Workspace for Education Admin Console, Google Cloud Directory Sync, Google Education Plus, and related technologies • Create deep-dive training for Google Admin Levels 1 & 2, Security Specialist, Chrome Specialist, and Data Control Specialist certifications • Present the value of CDW Amplified for Education Audit, trainings, and other services • Identify customer requirements and build customized engagements using relevant services and products • Train customers to use products effectively • Stay current on Google Workspace for Education changes and modifications • Provide technical support for pre-sales and post-sales processes • Address product-related queries efficiently • Support projects from development through implementation • Provide customer feedback to developers to identify potential new features or products • Analyze customer needs and suggest upgrades or additional features • Establish and evaluate best practices with the company • Track and support custom engagements over extended periods • Build customer relationships with integrity and professionalism • Contribute to the Updates & Analysis Team • Learn broader Google for Education topics, including Google Cloud Platform, migrations, and provisioning • Support escalated customer issues • Deliver Service Delivery products as needed

🎯 Requirements

• Bachelor's degree and 5+ years managing Google for Education, with professional systems administration experience OR 9+ years equivalent experience • Advanced expertise in Google Workspace for Education Admin Console administration • 5+ years professional systems administration experience • Ability to balance and plan short-term and long-term team actions • Exceptional customer service orientation • Strong documentation skills • Proven track record as a Technical Account Manager, Project Manager, or Advanced Support • Ability to convey technical information and recommendations clearly and concisely • Ability to create engaging presentations • Excellent oral and written communication skills • Ability and willingness to travel up to 50% or as needed to other CDW locations, meetings, and client sites • Experience working with large schools in K12 or higher education, a plus • Experience with CDW Amplified for Education tools and services such as Gopher for Chrome, Gopher for Users, Audit, Technical Training and Collaborative, a plus • Experience working with State level organizations (Departments of Education or Education agencies), a plus • Familiarity with project management tools like Monday/Jira, a plus

🏖️ Benefits

• Annual bonus target of 5% subject to terms and conditions of plan • Benefits package (details provided at https://cdw.benefit-info.com/) • Remote work arrangement • Opportunity to work with evolving AI technology and tools • Supportive, equitable, transparent, and respectful hiring process • Growth and learning opportunities • Travel opportunities to CDW locations, meetings, and client sites

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