Commercial Management Specialist

🔥 17 minutes ago

🇺🇸 United States – Remote

💵 $84.4k - $134.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Assist the Sales and/or Global Partner Organization with accurate and timely commercial support throughout sales and channel program cycles • Manage and respond to Sales Team and GPO requests within tight customer deadlines • Manage and coordinate formal customer sales RFXs and Global Channels programs • Log and track RFX and channel program reviews and response development • Initiate RFX Bid/No Bid processes and schedule Bid Kickoffs • Manage RFX and Global Channel Program workflows, assignments, and deadlines • Facilitate proposal and quote content development, commercial terms, and conditions • Own compliance with Ciena’s internal bid activity and contract negotiation processes and governance • Prepare profit/loss analysis for opportunities requiring approval • Ensure deals and channel programs are accurately and objectively prepared for approval • Assess business impact and provide guidance on pricing strategies and commercial solutions • Provide risk assessments and mitigation for commercial transactions • Maintain the Bid Register and associated files throughout sales cycles and channel program terms • Develop commercial aspects of new markets and annual business plans • Lead internal approval processes for contract engagements and negotiations • Support Sales in interactions with customers’ procurement and legal organizations • Analyze non-standard terms and conditions in RFXs, contracts, and channel programs • Analyze bid and channel program trends and drive improvements • Interface with cross-functional teams including Operations, Services, Finance, and Legal • Perform other duties as requested or assigned

🎯 Requirements

• Bachelor’s degree in finance or business • At least 4–6 years’ experience in commercial management • Strong analytical skills • Detail-oriented • Strong organizational skills • Strong interpersonal skills • Strong communication skills • Good team player and problem solver • Ability to manage multiple projects simultaneously • Ability to manage time effectively and work under tight deadlines • Ability to work and communicate effectively with a virtual team across multiple geographies and time zones • Ability to work with moderate independence and minimal supervision • Knowledge of cost accounting principles, P&L analysis, and revenue recognition principles • Some contract negotiation skills/expertise • Strong knowledge of Windows, Excel, PowerPoint, and Word • Energetic and willing to work flexible hours, including some late weekday hours and occasional weekends • Self-motivated

🏖️ Benefits

• Development opportunities • Flexible work arrangements • Medical, dental, and vision plans • 401(k) (USA) and DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence in compliance with applicable laws • Discretionary incentive bonus eligibility for non-Sales employees • Sales commission eligibility for Sales employees

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