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Field Technician

đź•’ July 23

🦀 Maryland – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Ciena

Ciena

5001 - 10000 employees

Founded 1985

📡 Telecommunications

đź”§ Hardware

đź’° Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

đź“‹ Description

• Lead telecom equipment installations and commissioning activities in Central Office and Service Provider environments • Coordinate field crews and subcontractors to deliver projects safely, efficiently, and in accordance with approved procedures • Execute circuit modifications, software upgrades, power transitions, and live network activities with precision • Perform quality assurance inspections, technical verifications, and final project walkthroughs • Interpret and resolve issues within job specifications, wiring schematics, equipment layouts, and MOPs • Maintain accurate installation records, as-built documentation, audits, and project reporting • Build strong customer relationships through professional on-site communication and technical leadership

🎯 Requirements

• Education: High school diploma or equivalent • Experience: 3+ years of telecom installation experience within Central Office or Service Provider environments • Demonstrated expertise in fiber, copper, coax, DC power systems, BDFB installations, and equipment testing • Strong ability to read and interpret MOPs, technical drawings, wiring schematics, and equipment layouts • Proven leadership experience directing installation teams, mentoring technicians, and conducting QA inspections • Working knowledge of Telcordia GR-1275, AT&T TP-76300, and telecom safety standards • Willingness and ability to travel nationwide and work flexible schedules, including nights and weekends

🏖️ Benefits

• Comprehensive benefits package • Medical, dental, and vision plans • Participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time

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