Services Project Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $95.2k - $152.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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This company has sponsored H1B visas in the past.

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Manage implementation of medium- to large-size, medium/high-complexity E,F&I projects within customer networks • Manage customer projects to achieve customer and Ciena cost, schedule, and quality goals • Ensure service target margins, accurate revenue recognition, committed schedules, deliverables, quality, and service expectations • Support pre-sales activities, proposals, and RFP responses as required • Interface with Ciena Program Managers, customer project management, Operations, Field Operations, Sales, Bid Management, Service Delivery Groups, and Finance • Manage project financials, timelines, and quality • Validate project scope of work against sales orders and develop detailed project plans • Provide SOW packages for internal resource planning and partner RFQs • Plan to meet sales forecasts and investigate and follow up on schedule deviations • Coordinate with customers regarding field project activities • Work with Engineering, Deployment Coordinators, and partners on project implementation • Translate customer requirements into executable tasks and milestones • Manage multiple projects and support less senior Deployment Project Managers • Facilitate communication among internal groups, functions, suppliers, and customers • Contribute to project management process optimization and improvement initiatives • Document and communicate project status, obstacles, and resolutions to management • Develop and coordinate action plans to complete E,F&I projects • Act as primary contact during onsite implementation • Maintain communication and coordination on project status and milestones • Maintain project schedules and report regularly to management • Provide input to department budgets as assigned

🎯 Requirements

• Bachelor’s degree in related field from a college or university with four to six years related experience • Equivalent combination of education and experience • US Citizen required • PMP Certification preferred • Outstanding planning, scheduling, and coordination skills • Superior communication, organization and leadership skills • Superior resource management ability and understanding of outsourcing methodology • Self-motivated and able to work from high-level departmental goals • Team player able to work well in a cross-functional team environment • Proficiency with Microsoft Office, including Word, PowerPoint, and Excel • Understanding of JIT (Just In Time) concepts as they pertain to EF&I Field Projects

🏖️ Benefits

• Development opportunities • Flexible work arrangements • Medical, dental, and vision plans • 401(k) participation with company matching • DCPP participation with company matching (Canada) • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence in compliance with applicable laws • Discretionary incentive bonus eligibility for non-Sales employees

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