Inside Sales & Training Associate

🕒 June 4

🏄 California – Remote

🏄 California – Remote

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

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CEFALY Technology

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2019-08

Healthcare Insurance • Medical Device • Pharmaceuticals

CEFALY Technology is a healthcare company dedicated to providing drug-free migraine relief through their FDA-cleared medical device. This innovative device, worn on the forehead, uses electrostimulation to target the trigeminal nerve, alleviating acute migraine pain and preventing future attacks. CEFALY aims to improve patients' quality of life by offering an effective and safe alternative to traditional medication, allowing users to manage their migraine treatment independently with the help of a connected app.

📋 Description

• Serve as the main interface for institutional customers through phone, email, and video conferencing. • Act as the primary customer contact for assigned accounts. • Conduct customer discovery and coordinate follow-up training with Cefaly Regional Trainers. • Travel on-site to provide high-quality training to healthcare providers. • Schedule and follow up on Regional Trainer in-service meetings. • Process and track customer orders accurately. • Work collaboratively with Customer Service to resolve questions, issues, and complaints. • Use initiative to improve personal skills and departmental processes. • Convert prospects into active customers. • Works collaboratively with Inside Sales Representatives & Trainers. • Represent CEFALY Technology at trade shows and medical conferences. • Adapt to evolving business needs and take on other duties as required. • Generate new leads and maintain accurate contact information in Salesforce. • Perform additional duties as assigned.

🎯 Requirements

• Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field • Medical or clinical background is required, including experience in medical device, pharmaceuticals, or healthcare sales, or prior clinical experience • 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred. • Proven understanding of clinical environments and medical terminology • Candidates with relevant internships or strong transferable skills will also be considered.

🏖️ Benefits

• Health insurance (80% employer-paid) • Employer-paid Dental and Vision • IRA with company match (no vesting period) • Paid PTO • Paid company holidays