Client Value Partner – Technology Consultant

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

🦅 H1B Visa Sponsor

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Celonis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $600M Debt Financing on 2022-08

Consulting • Logistics • Manufacturing

Celonis is a company that specializes in process mining and process intelligence, offering a platform to help enterprises improve their operational efficiency. With a suite of tools and solutions such as the process intelligence graph, process analysis, and process monitoring, Celonis enables businesses to gain insights into their processes, identify inefficiencies, and optimize workflows. The company's solutions cater to various industries, including finance, manufacturing, telecommunications, public sector, and more. Celonis is known for helping companies like PepsiCo and GE Healthcare achieve significant operational improvements and financial benefits by unlocking hidden value in their processes.

📋 Description

• Develop and maintain relationships with C-level internal and external executives, embedding Celonis into strategic objectives • Lead and manage strategic customer engagements as the accountable program lead and engagement manager • Staff engagements using resources from global cross-functional Celonis teams, including Servicing, Product, and Engineering • Mentor customers on organization design and maturation of Centers of Excellence • Mentor and coach team members and provide managers with performance feedback • Own the end-to-end customer value journey • Influence customer stakeholders through executive communication, product knowledge, and industry/domain expertise • Establish Celonis program roadmaps and detailed value plans with senior stakeholders • Resolve customer escalations by orchestrating internal teams • Align Celonis delivery with customer strategies and business-critical objectives • Drive value realization, platform adoption, project completion, client satisfaction, and usage targets • Organize and lead customer advisory boards • Represent the customer voice within Celonis and collaborate on advocacy strategies • Drive customer presence and sponsorship at Celonis and industry events • Represent Celonis at conferences, webinars, and through published thought leadership • Collaborate on innovation and new asset development • Contribute to value engineering playbooks, resources, and tools

🎯 Requirements

• Minimum 15 years of relevant customer success, strategy consulting, or related industry experience required • Strong experience driving measurable results through end-to-end large-scale transformation programs • Experience with AI-based transformation is a strong plus • Deep exposure to successful change management practices • Ability to navigate large global organizations and persuade through data, facts, and confidence • Ability to work with internal resources to design, pitch, and sell opportunities with subject matter experts and practice leads • Consultative approach when engaging with senior executives • Strong understanding of SaaS platforms and technology stacks • Experience in Solution Design • AI solution design and rollout experience is a plus • Project management ability to organize and manage multiple streams • Strong communication skills and ability to translate Celonis use cases into the customer business landscape • Self-motivated and proactive team player • Ability to thrive in fast-paced, collaborative, and ambiguous environments • Willingness to travel approximately 70% to meet customer stakeholder needs • Visa sponsorship is not offered for this role • MBA strongly preferred

🏖️ Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants for every full-time Celonaut • 24 weeks of fully paid parental leave for primary carers • 12 weeks of fully paid parental leave for supporting carers • Unlimited PTO in applicable regions • Generous PTO globally • Flexible hybrid work model balancing remote focus with office collaboration • 70-20-10 learning framework • Mentorship programs • Access to a dedicated learning platform • Subsidized Wellhub memberships • Mental health counseling • Wellness Weeks • Paid time off for annual Impact Days to volunteer for community and environmental causes • Inclusion Think Tank • Annual Inclusion Days