
10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
🕒 June 17
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10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
• Convey professional communication with physician offices at all times both orally and written • Responsible for proper communication and documentation of clarification requests and follow up • Answers and resolves internal inquiries within committed timeframes • Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests • Receives written prescription clarifications or refill requests and must verify that information is complete and accurate • Complies with all appropriates policies, procedures, safety rules and regulations • Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues • Performs other duties as assigned
• Requires broad training in business administration, accountancy, sales, marketing, computer sciences or similar vocations • Completion of a four year bachelor's degree program or equivalent combination of experience and education • Normally requires three (3) years of experience in a healthcare related call center environment, pharmacy physician's office or social service environment • Pharmacy technician active registration with the State Board of Pharmacy required • Strong oral and communication skills necessary • Computer literacy with MS Office application such as Outlook, Word, Excel, Access • Excellent written and oral communication skills • Strong time management, organization skills, initiative, professional demeanor and positive attitude • Attention to detail, quick study, self-motivated, proactive and the ability to work independently with a high degree of initiative
• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities
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