Care Management Support Coordinator II – LTSS Medicaid Services

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, North Carolina, +6 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Perform administrative care management activities, including member/provider outreach, inbound call handling, and service scheduling • Serve as a point of contact to members, providers, and staff to resolve issues • Provide phone outreach regarding care plan next steps, community or health plan resources, scheduling questions, concerns, and ongoing education • Connect members with health plan and community resources to support high-quality care/service • Apply working knowledge of assigned health plan activities and resources • Provide front-line support for member and provider inquiries, requests, and concerns, including explaining care plan procedures and protocols • Support member onboarding and daily administrative duties, including sending welcome letters, correspondence, and educational materials • Document and maintain non-clinical member records in accordance with state and regulatory requirements • Provide records to providers as needed • Make referrals to address Social Determinants of Health needs • Perform other duties as assigned • Comply with all policies and standards

🎯 Requirements

• High School diploma or GED • Requires 1–2 years of related experience • At least 2 years of experience making outbound calls to members or providers in a remote call center environment • 2 years of experience processing healthcare or insurance authorizations and coordinating services for members or providers • Preferred: 2+ years supporting adults age 21+ receiving Long-Term Services and Supports (LTSS) • Preferred: 2+ years of member or provider outreach in a fully outbound call environment • Preferred: 2+ years processing healthcare/insurance authorizations and coordinating member or provider services • Detail-oriented, adaptable, flexible, quick learner, and hands-on learner • Comfortable and proficient using web-based systems and CMS platforms • Knowledge of existing benefits and local resources • Ability to work Monday–Friday, 8 am–5 pm or 8:30 am–5 pm EST

🏖️ Benefits

• Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity