Care Management Support Coordinator II

🔥 2 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Support administrative care management activities • Perform outreach to members and providers by phone • Answer inbound calls and serve as a point of contact for members, providers, and staff • Schedule services • Resolve member and provider issues, inquiries, requests, and concerns • Support care-plan next steps, community and health-plan resource referrals, scheduling questions, and ongoing education • Connect members with health-plan and community resources • Explain care-plan procedures and protocols • Support member onboarding and administrative duties, including sending welcome letters, correspondence, and educational materials • Document and maintain non-clinical member records according to state and regulatory requirements • Make referrals addressing Social Determinants of Health needs • Comply with policies and standards and perform other assigned duties

🎯 Requirements

• High School diploma or GED • 1–2 years of related experience • Previous call center or healthcare experience preferred • Knowledge of existing benefits and local resources • Ability to align schedule with EST • Ability to perform outbound calls and handle inbound calls • Knowledge of state and regulatory requirements for member records

🏖️ Benefits

• Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity