Director, Business Operations

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🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $107.7k - $199.3k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Provide direction and oversight for Enterprise Business Operations functions • Develop workforce strategy to attract, retain, and develop talent • Collaborate with stakeholders to address dependencies and operational objectives • Drive adherence to service levels and compliance metrics and standards • Lead change supporting growth, business improvement, and transformation • Develop relationships with health plans, business units, IT partners, and regulators • Direct membership-related initiatives, including strategy, project outlines, deliverables, and ROI • Facilitate design and implementation of business operations policies, procedures, and practices • Use data, technology, and innovation to drive continuous improvement and resolve issues • Serve as an escalation point to minimize provider and member impact • Perform other duties as assigned

🎯 Requirements

• Must reside within the state of Florida • Bachelor’s degree required or equivalent related experience • 7+ years of operations management required • Experience leading large-scale efforts (change, implementation, digital/technology, financial management) through data analysis and insights required • 5+ years of healthcare experience in multiple areas of operations preferred • Project Management Professional Certificate (PMP) preferred • Lean Six Sigma Certification preferred • Ability to travel up to 25% • Complies with all policies and standards

🏖️ Benefits

• Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Competitive pay

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