Manager, Business Insights

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🔥 20 minutes ago

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Lead enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives • Translate business goals into actionable solutions • Partner cross-functionally at all levels and communicate findings and insights to non-technical business partners • Engage with business leaders to understand market-specific needs, evaluate staffing and capacity requirements, and align analytic capabilities with strategic objectives • Facilitate cross-team project collaboration between state-based health plans and business units • Research key business problems and identify potential enterprise solutions • Provide product ownership support for deployment and adoption of analytic tools and technology • Monitor SLAs, customer satisfaction, staffing trends, and workforce capacity indicators • Develop and manage staffing models using historical volume, membership forecasts, productivity, processing times, and other operational data • Translate complex data into staffing and financial recommendations • Work across Analytics, Finance, Strategy, Information Technology, and operational business areas

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field • 4+ years of experience in general business, analytics or IT • Workforce capacity planning, workforce modeling, or staffing forecast experience highly preferred • Advanced Excel skills highly preferred • Experience using Power BI as a data source and SQL to connect or integrate data with Excel highly desirable • Strong analytical judgment and critical thinking strongly preferred • Experience in technology product ownership, development, deployment, and user adoption preferred • Working knowledge of analytical tools, including PowerBI, Tableau, Alteryx, SAS, or related tools preferred • Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred • Experience in communication and change management, learning and development, or human resources preferred • Healthcare or consulting organization experience preferred

🏖️ Benefits

• Competitive pay • Health insurance • 401K and stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employment • Consideration for qualified applicants with arrest or conviction records in accordance with the LA County Ordinance and the California Fair Chance Act

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