Manager, Medicare Member Retention

Job not on LinkedIn

🔥 22 minutes ago

🐊 Florida, New York, +1 more states – Remote

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💵 $87.7k - $157.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Maximize member retention across the Enterprise • Manage a team of retention performance managers • Develop and implement strategies to retain Medicare beneficiaries • Identify, research, prioritize and determine appropriate courses of action for applicable business matters • Direct, monitor and contribute to special projects aimed at reducing Medicare member disenrollment in local markets, regions and nationally • Analyze data and trends to identify retention challenges and opportunities • Collaborate with cross-functional teams to improve member experience and satisfaction • Execute retention campaigns to improve member experience with the health plan • Create and manage programs educating beneficiaries about benefits and services across health plans • Monitor and evaluate retention initiatives and make necessary adjustments • Perform other duties as assigned • Comply with all policies and standards

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Candidate must reside in the state of Florida, Texas, or New York • Must be willing to travel and work some weekends • Bachelor's degree • 5+ years of related experience, preferably in Medicare industry • Minimum 2+ years supervisor experience preferred • Experience with Medicare sales and being a people leader highly preferred • Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position may be accepted • Master's degree preferred

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity

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