Pharmacy Technician I – Specialty Outreach

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Provide customer service-focused specialty pharmacy phone outreach, with phone work making up 90% of the shift • Contact medical offices to clarify and enter prescriptions • Contact patients to provide updates on prescription outcomes • Support the Pharmacist callback queue by helping obtain refills and prescription clarifications • Assist with pre-QA/data entry • Respond to email escalations • Stay current with required training • Accurately prepare prescription orders in a timely manner under direct pharmacist supervision • Interact with various departments to provide accurately dispensed prescriptions • Perform prescription data entry functions by viewing images and entering prescription information into the system • Prepare and submit prescription refill requests • Initiate clarification requests and receive verbal instructions from prescribers as permitted by pharmacy regulations • Complete reorder processing for timely filling of prescription refills • Comply with safety, quality assurance, accreditation, legal, state and federal regulatory requirements, and company policies • Complete work lists according to manager guidelines • Perform other duties as assigned

🎯 Requirements

• Must reside in and maintain an active pharmacy technician license in Texas, Florida, Missouri, California, or Michigan • State pharmacy technician license required at the time of hire • High school diploma or equivalent • 1+ years of pharmacy technician or medical office experience • Familiarity with drugs commonly used to treat chronic/debilitating illnesses • Comfortable handling phone calls and data entry with a positive, professional attitude • Computer savvy and able to type at least 40 WPM • Specialty pharmacy experience with infusion and/or oncology highly preferred • Must be able to work Monday–Friday, 9:30 AM–6:00 PM Central/CST • Must submit an up-to-date resume meeting the education, experience, and licensure/certification requirements

🏖️ Benefits

• Competitive pay • Health insurance • 401K and stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules

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