Receptionist, Patient Scheduler

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🔥 0 minutes ago

🌵 Arizona, Michigan, +3 more states – Remote

🌵 Arizona – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $37.4k - $41.6k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Centered Mind Counseling Services

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

📚 Education

🧘 Wellness

Healthcare • Education • Wellness

Centered Mind Counseling Services is a comprehensive mental health private group practice based east of Seattle. The company specializes in helping adults and children overcome anxiety, depression, and various life struggles through dedicated counseling, medication management services, and nutrition counseling. Their team includes counselors, psychologists, psychiatric mental health nurse practitioners, and nutritionists, and they offer both in-office and secure telehealth sessions throughout Washington State.

📋 Description

• Respond to a high volume of incoming calls, emails, and texts • Schedule appointments for providers • Handle new patient intake, including scheduling initial appointments • Send new patient paperwork through the patient portal • Maintain accurate scheduling and calendar management • Perform data entry in practice systems • Build and maintain warm, professional relationships with clients, providers, and team members • Coordinate between scheduling, billing, and clinical teams • Maintain HIPAA compliance and client confidentiality in all communications

🎯 Requirements

• At least 1 year of professional phone scheduling, medical receptionist, or patient care coordinator experience • Experience in a dental office, medical office, behavioral health practice, spa scheduler, salon, or similar setting where phone, email, and client contact were a major part of the day • Comfortable handling a high volume of calls on a multi-line phone system • Organized, detail-oriented, and accurate • Strong time management and a system for staying on top of tasks • Comfortable with Google Workspace, including Gmail, Google Drive, and Google Calendar • Able to learn new electronic health record (EHR) and scheduling systems • Integrity, professionalism, and genuine compassion for people navigating emotional challenges • Availability Monday through Friday, 8:00 AM to 5:00 PM Pacific Time • Ability to work from a quiet, HIPAA-compliant home office

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with up to 4% employer match • Employer-paid life insurance • Paid time off • A supportive, growth-oriented work environment • Independent remote work environment with the structure and tools to do your job well • Professional, respectful, and appreciative colleagues and clients • Real growth and learning opportunities