Team Lead, Contract Care Coordination

🔥 13 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $43.9k - $61.4k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Centerstone

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Centerstone is a non-profit organization dedicated to providing mental health and substance use disorder services. Serving communities in Florida, Illinois, Indiana, Tennessee, and beyond, Centerstone offers a full range of services including addiction recovery, crisis intervention, counseling, residential and inpatient care, and specialized programs for children, families, veterans, and active military personnel. Committed to inclusivity and individual care, Centerstone works to support the unique needs of each person in their journey to mental wellness, offering telehealth options for accessibility and convenience. Through donations, Centerstone continues to enhance direct patient care, crisis services, and suicide prevention, making a significant impact in the lives of individuals and their families.

📋 Description

• Supervise the day-to-day work of the Clinical Care Coordination team • Hold regular supervision and lead team meetings • Oversee referral triage, case conferencing, documentation review, training compliance, and productivity management • Provide coaching, mentorship, and professional development opportunities to staff • Monitor care coordination performance metrics • Complete monthly audits and submit timely internal reports to the Program Manager • Maintain accurate and timely case status tracking for assigned referrals • Assist with hiring, onboarding, and training of new clinical care coordinators and operational support team members • Perform clinical care coordination services, including managing caseload coverage, as needed • Support manager requests and departmental processes, including phone lines and day-to-day operational tasks • Assist with external provider consultation and coordination, including reviewing and processing service continuations • Serve as a point of contact for routine outreach inquiries related to services and referrals

🎯 Requirements

• Master’s degree in Social Work, Psychology or related field required • Bachelor’s degree with at least 3 years of leadership experience may be considered • Supervisory experience required • Military affiliation required • Candidates must be a current or former service member, spouse or family member of an active-duty service member or veteran, or a Gold Star spouse or family member • Minimum of two years’ experience providing behavioral health or social services within the military community required • Proficiency in Microsoft Office 365 Applications, CRM Platforms, Zoom, basic Exploratory Data Analysis & Descriptive Statistics, and Adobe • Ability to communicate effectively via written, verbal, in person and virtual methods • Ability to set and meet simultaneous short- and long-term goals • Ability to catalyze change effectively in a team setting

🏖️ Benefits

• Medical, dental, and vision health coverage • Flexible Spending and Health Savings Accounts • 403b retirement plan with company match • Paid time off and ten paid holidays • AD&D Insurance, Life Insurance, and Long Term Disability (company paid) • Employee Resource Groups • Continuing education opportunities • Employee Assistance Program • Fully Remote