Certified Pharmacy Technician

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Logo of CenterWell Senior Primary Care

CenterWell Senior Primary Care

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Receive in-bound phone calls from patients and providers • Enter prescription orders into the system • Support pharmacists and patients by ensuring adherence to Specialty Rx specific operational processes developed to optimize health outcomes • Interpret area/department policies, practices and methods for completing assignments with some opportunity for interpretation and/or independent discretion • Work within defined parameters to identify work expectations and quality standards • Work under minimal direction

🎯 Requirements

• Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Florida or Arizona) • Must be nationally certified by the Pharmacy Technician Certification Board (PTCB) or ExCPT • 1 or more years of experience as a Pharmacy Technician OR call center experience in a pharmacy or any related call center setting • Critical thinker who can anticipate member/customer needs and take initiative, ask the right questions and deliver the highest quality customer experience • Problem solver who can find viable solutions that meets member/customer needs, absent from all ideal tools and resources • Excellent communication skills (verbal and written) • Moderate working knowledge of Excel

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • Short-term and long-term disability • Life insurance

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