Specialty Operation Pharmacy Tech 2 – Pharm Ops

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🔥 1 minute ago

🌵 Arizona, Florida, +1 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🏈 Ohio – Remote

💵 $40k - $52.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Support Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications • Perform moderately complex administrative, operational, and customer support assignments • Perform computations • Take inbound phone calls from patients and providers • Enter prescription orders into the system • Support Pharmacists and patients by ensuring adherence to Specialty Rx operational processes and programs • Communicate effectively with patients and providers • Identify work expectations and quality standards within defined parameters • Prioritize and time assignments with minimal direction

🎯 Requirements

• Active license with the Board of Pharmacy in the state of residence: Ohio, Arizona, or Florida • Certification by the Pharmacy Technician Certification Board (PTCB) or through ExCPT • Experience as a Pharmacy Technician or call center experience in a pharmacy or related call center setting • Critical thinking and ability to anticipate member/customer needs • Ability to take initiative, ask appropriate questions, and deliver a high-quality customer experience • Problem-solving ability to find viable solutions when ideal tools and resources are unavailable • Excellent verbal and written communication skills • Moderate working knowledge of Excel • Working knowledge of RxNova, CRM, and/or ScriptMed preferred • Experience using multiple computer applications simultaneously and strong data entry skills preferred • Minimum internet speed of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Occasional travel to Humana offices for training or meetings