Care Coordinator, Bilingual

Job not on LinkedIn

🔥 24 minutes ago

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 71 days.

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Ceresti Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

💰 $11.7M Venture Round - Ceresti Health on 2025-08

Healthcare • Healthcare Insurance • B2B

Ceresti Health is a tech-enabled care company that partners with health plans and accountable care organizations (ACOs) to support family caregivers of people living with dementia. The company combines claims-data driven risk stratification, caregiver education, a tablet-based platform, and weekly personal care navigators to improve care plan adherence, close social determinants of health gaps, and proactively detect changes in patients' conditions. Ceresti’s caregiver-led program has independently validated results showing substantial reductions in avoidable hospitalizations and per-patient medical costs, and it offers no-risk, outcomes-based contracts for payers.

📋 Description

• Provide hands-on tablet training and ongoing technical support for new family caregivers • Track, document, and support optimization of caregiver engagement with technology platforms • Provide comprehensive logistical support to the coaching team • Document all interactions and maintain accurate records in the care management system • Assist in developing, maintaining, and updating comprehensive, person-centered care plans • Monitor care plan adherence and identify opportunities for improvement • Liaise with primary care providers and client care management teams • Coordinate referrals to specialists, community services, and support programs • Track referral outcomes and ensure follow-through on provider recommendations • Coordinate critical care activities with Ceresti partners • Track service delivery metrics and outcomes • Maintain a comprehensive database of community resources for caregivers • Create resource guides tailored to individual family needs • Provide feedback on program improvements based on family experiences • Participate in developing new resources and tools • Contribute to best-practice development and documentation

🎯 Requirements

• 2+ years of experience in healthcare coordination, case management, or patient navigation • Experience working with older adults and/or dementia populations preferred • Comfortable with tablets, smartphones, and digital platforms; ability to teach technology to diverse populations • Exceptional verbal and written communication skills; ability to communicate complex information clearly • Strong organizational skills with ability to manage multiple priorities and deadlines • Deep compassion for families facing dementia; ability to provide emotional support while maintaining professional boundaries • Creative problem-solving skills and ability to navigate complex healthcare systems • Ability to work effectively with diverse populations and adapt communication styles • Strong teamwork skills and ability to work across interdisciplinary teams • Proficiency in care management software and electronic health records • Experience with Microsoft Office Suite and Google Workspace • Ability to learn new software platforms quickly • Basic understanding of HIPAA and healthcare privacy requirements

🏖️ Benefits

• Competitive compensation • Supportive culture • Opportunity to contribute to meaningful change

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