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Bilingual, Call Agent

Job not on LinkedIn

🔥 13 hours ago

🐊 Florida, North Carolina, +6 more states – Remote

infoinfo

💵 $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on FRONTLINE CALL CENTER's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on FRONTLINE CALL CENTER's site. Checked 1 hour ago.

Logo of FRONTLINE CALL CENTER

FRONTLINE CALL CENTER

201 - 500 employees

Founded 2012

Frontline, offre servizi Inbound e Outbound professionali a numerosi clienti, ponendosi come uno dei leader del mercato dell’ICT.

📋 Description

• Provide bilingual customer service support to individuals • Connect people to emergency shelter and resources • Assist customers remotely from a home office • Navigate multiple systems while assisting customers • Attend orientation and training with full attendance • Demonstrate computer setup and specifications during the interview

🎯 Requirements

• Fluent bilingual Spanish/English speakers (spoken and written) • Call center or customer service experience • Remote work experience is a plus • Tech-savvy with ability to navigate multiple systems • 100% attendance required for orientation and training, no exceptions • Open availability required, including weekends • Must reside and plan to work from home in FL, GA, NC, MI, PA, SC, TX, or VA only • Windows 11-based PC; Macs and Chromebooks are not accepted • Dual monitors • Recent-generation Intel i5, i7, or i9 processor, or AMD Ryzen 5, 7, or 9 processor • At least 16 GB RAM, with 12 GB usable • CPU utilization of 50% or less • Computer with an Ethernet (RJ-45) port • Wired Ethernet connection required; Wi-Fi is not allowed • Internet download speed of at least 20 Mbps • Internet upload speed of at least 10 Mbps • Ping of 20 ms or less • Must attend the interview using the computer intended for the position, with camera enabled and screen-sharing capability • Must provide requested equipment and internet speed screenshots during application/interview

🏖️ Benefits

• Additional bonus opportunities for perfect attendance • 100% remote work from home • W2 employment (not independent contractor)

Apply Now

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