Senior Cash Specialist

🔥 22 hours ago

🏖️ New Jersey – Remote

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💵 $46k - $86.5k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Logo of Crum & Forster

Crum & Forster

1001 - 5000 employees

🛡️ Insurance

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. Established in 1822, C&F provides specialty and standard commercial lines insurance products through its admitted and surplus lines insurance companies. With a written premium of $5. 3 billion as of 2023, C&F has an A. M. Best financial strength rating of “A” (Excellent). The company prides itself on creative, flexible, and client-focused solutions, recognized for superior customer service, claims, and risk engineering services. C&F employs over 2000 people across the United States and has earned several workplace awards for its employee-first focus and commitment to diversity, equity, and inclusion. C&F is part of Fairfax Financial Holdings Limited, engaged in property and casualty insurance and reinsurance.

📋 Description

• Research and process daily cash receipts into the appropriate receivable system • Apply payments to the correct customer account and policy transaction within established timelines • Reconcile remittances to accounts receivable balances and investigate discrepancies • Review and resolve unapplied and unallocated cash items • Correct misapplied cash and process cash transfers • Perform daily and monthly cash balancing activities • Partner with collections and internal stakeholders to resolve premium and commission discrepancies, including overpayments and underpayments • Respond to customer service inquiries by phone and email within service standards • Research and resolve complex cash application and account issues • Identify recurring issues and recommend process improvements • Document and update workflows, procedures, and process changes • Provide support and guidance to team members on cash application processes and best practices • Participate in special projects and other assigned duties

🎯 Requirements

• Bachelor’s degree (or equivalent experience) • Minimum of 3 to 5 years of experience in accounts receivable, cash application, or general accounting • Strong knowledge of accounts receivable and general accounting principles • Property & Casualty insurance experience preferred • Proficiency in Microsoft Office, including Excel, Word, and Outlook • Strong analytical, organizational, and problem-solving skills • Excellent verbal and written communication skills • Strong mathematical aptitude and attention to detail • Ability to prioritize workload and work effectively in a fast-paced environment • Commitment to excellent customer service for internal and external stakeholders • Associate’s degree preferred, but not required • Ability to adhere to departmental policies, procedures, and authority levels supporting risk management controls • Ability to work independently while collaborating effectively across teams • Experience handling complex reconciliations and cash application issues • Process-focused mindset committed to continuous improvement • Willingness to support training and knowledge sharing within the team

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Health, dental, and vision benefits • Whole-family wellness programs covering physical, mental, and financial wellbeing • Tuition reimbursement • Industry-related certifications • Professional training • Dynamic, ambitious, fun and exciting work environment • Matching donation program • Volunteer opportunities • Employee-driven corporate giving program • Equal employment opportunity and inclusive workplace

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