Lead Product Designer, Lifecycle

🕒 September 18

Where this job comes from

Posted on Change.org's careers page, not through a job board

First seen by Remote Rocketship September 18

Still open on Change.org's site. Checked 5 hours ago.

Logo of Change.org

Change.org

51 - 200 employees

Founded 2007

🤝 Non-profit

🤲 Charity

🌍 Social Impact

Non-profit • Charity • Social Impact

Change. org is a nonprofit organization that empowers individuals to create impactful petitions for social change. With a vast network of over 500 million users, it offers tools to help people start campaigns, gather support, and influence decision-makers in government and institutions. Change. org focuses on various causes including youth empowerment, gender equality, and education reform, making it a platform for voices advocating for important issues.

📋 Description

• Own and elevate all lifecycle touchpoints, centered on email, to drive repeat civic action and return usage • Design the post-petition supporter journey into clear chapters • Ship email flows that regularly re-engage petition signers, guide them, and showcase petition impact • Extend and apply the modular email system across automated emails • Refresh visual design and develop brand-aligned templates with the Marketing team • Create a cohesive system of layouts, imagery, and reusable assets for lifecycle journeys • Use AI tools to explore design variations and speed production while maintaining quality • Report to the Senior Director of Design • Serve as a senior individual contributor within the Product team • Collaborate with cross-functional partners and champion design standards while balancing performance, brand expression, and technical email constraints

🎯 Requirements

• 7+ years designing lifecycle communications for consumer or mission-driven products • Portfolio of visually striking, brand-forward emails showing systems thinking, strong typography/layout, and original asset creation • Figma expertise, including components, variables/tokens, Auto Layout, and libraries • Experience extending an existing modular email system and documenting patterns • Ability to design chaptered journeys that increase repeat engagement • Email expertise including mobile-first design, accessibility/alt text, dark mode, and image optimization • Basic HTML/CSS for email is a plus • Proficient use of design-focused AI tools to ideate and produce on-brand assets • Experience maintaining prompt/style libraries and QA guardrails • Ability to communicate rationale clearly, document templates/guidelines, and help others self-serve • Professional-level English proficiency required • Resumes and application responses must be submitted in English • Bonus: civic tech/nonprofit experience, growth/lifecycle design, and strong email copy skills

🏖️ Benefits

• Benefits and perks vary based on location • Reasonable accommodations for candidates with disabilities throughout the recruitment process • Equal employment opportunity protections

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