Worldwide Community Manager

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada – Remote

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💵 $85k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 2%

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Logo of Channel Partners Solutions, LLC.

Channel Partners Solutions, LLC.

5001 - 10000 employees

Founded 2016

📦 Logistics

💼 Consulting

🏗️ Construction

Logistics • Consulting • Construction

Channel Partners Solutions, LLC. is a recruitment and hiring solutions company that operates job listings and candidate-facing career pages for Channel Partners Group. The organization focuses on connecting employers and job-seekers through searchable job listings (by category and location), managing application experience, and using site analytics and privacy policies to improve the candidate experience.

📋 Description

• Lead the Worldwide Master Trainer community and Master Trainer Cohort program • Establish and maintain governance structures, expectations, accountability measures, communication plans, and engagement programs across markets and regions • Facilitate cohort syncs, community calls, readiness communications, agendas, outcomes, reporting, and stakeholder updates • Drive visibility into training readiness metrics, performance indicators, and community health • Surface risks, gaps, opportunities, and recommended actions to regional and worldwide leadership teams • Consolidate field signals, insights, trends, and best practices into actionable recommendations • Serve as the primary connection point among Master Trainers, cohort members, regional leadership, worldwide stakeholders, and cross-functional enablement partners • Develop and maintain Master Trainer enablement content, including ILTs, BOMs, TTT materials, one-pagers, and gamification initiatives • Create scalable training, readiness, and community engagement resources supporting global priorities, product launches, field enablement programs, and learner adoption • Partner with Content Strategists, Influence Leads, regional stakeholders, and cross-functional teams • Use trainer feedback, readiness insights, and field signals to improve learning experiences, content effectiveness, delivery consistency, community engagement, and trainer impact • Support strategic initiatives and launch readiness activities at scale • Travel up to 5% domestically/internationally, typically no more than 1–3 weeklong trips per year

🎯 Requirements

• 5+ years of experience in community management, program management, learning and development, enablement, content development, communications, or a related field • Experience managing global or multi-region programs and working with cross-functional stakeholder groups • Experience creating and executing communication, engagement, governance, or community programs that drive accountability and participation • Experience creating, managing, and maintaining training content, enablement materials, learning resources, or readiness programs for global audiences • Experience designing Instructor-Led Trainings (ILTs), Train-the-Trainer (TTT) programs, learning journeys, or engagement-based learning experiences preferred • Bachelor's degree or equivalent work experience preferred • Strong community leadership, stakeholder management, and relationship-building skills • Ability to establish governance frameworks, operational rhythms, accountability models, and scalable community engagement programs • Advanced content development and instructional design capabilities, including ILTs, Bills of Materials (BOMs), TTT materials, facilitator guides, learning resources, and community engagement programs • Ability to translate business priorities, product updates, readiness requirements, and field insights into enablement content, learning experiences, and community strategies • Strong analytical and problem-solving skills • Excellent written, verbal, and executive communication skills • Strong facilitation skills are a plus • Advanced proficiency in Microsoft 365 tools, including Teams, PowerPoint, Excel, SharePoint, and related collaboration platforms • Strong organizational and project management capabilities • Adobe Creative Suite experience is a plus • Ability to travel up to 5% domestically/internationally • Ability to meet stated physical requirements, with reasonable accommodations as applicable

🏖️ Benefits

• Bi-Weekly competitive pay • Health and wellness benefits plans • Flexible vacation and holiday policies • 401(k) with employer matching • Technology allowance • Referral bonus • Opportunity to work with a growing company that actively rewards and promotes its employees

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