Per Diem RN, Triage

🔥 1 hour ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $45 / hour

⏱ Part Time

🟢 Junior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Chapters Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Chapters Health System is a comprehensive healthcare organization recognized as a Great Place to Work® for seven consecutive years. It operates a variety of services including palliative medicine, hospice care, and grief services across the Mid-Atlantic and Southeast regions of the United States. Chapters Health System is dedicated to offering coordinated, compassionate care for patients of all ages and conditions, with an emphasis on emotional and spiritual support. The organization also engages in community support through volunteer opportunities, personal and corporate giving, and its Life's Treasures Thrift Stores. As a not-for-profit, Chapters Health System is committed to being a supportive partner for patients, families, and healthcare professionals.

📋 Description

• Provide telephonic support to patients and families • Establish and maintain positive relationships with team members, patients/families, and referral resources • Triage after-hours phone calls and ensure callers’ needs are met efficiently • Provide telephone advice and education for patient needs • Handle telephone inquiries related to Chapters Health System’s services in a timely, courteous, and effective manner • Positively promote and clearly explain the benefits of Chapters Health System’s services • Gather necessary information and documentation to ensure complete, current, and accurate patient records • Enter and track patient referral information in the electronic medical record (EMR) • Reassure patients and families by phone, assist with solutions, and recognize when an in-person visit is needed • Coordinate in-person visits when needed or requested • Assist patients and families in achieving desired comfort levels • Utilize support, expert resources, or personnel to resolve complex situations • Document patient/family contact information in the EMR and communicate with the Interdisciplinary Group (IDG) • Report technical issues not caused by company equipment or network to leadership immediately and resolve them within 30 minutes; report to an IPU or Resource Center if directed • During emergencies, report to a company-designated location, potentially ahead of schedule and staying overnight based on the emergency duration • Perform other duties as assigned • Represent the Company professionally and comply with applicable regulations, policies, confidentiality, safety, quality improvement, research, education, and professional development practices

🎯 Requirements

• *nights and weekends • 1 year hospice experience in the field preferred • Candidates must possess and maintain any licenses or certifications required by the state in which they will perform their duties; specific licensure requirements must be met within 30 days of hire • Ability to apply for/obtain license to practice as an RN in Washington D.C. within 30 days of hire • Minimum of one (1) year nursing experience; hospice or hospital experience preferred • Previous experience working with an EMR/EHR system • Ability to effectively communicate in English (verbal and written); bilingual in Spanish preferred • Reliable transportation to meet patients’ needs • Excellent critical decision making and problem-solving skills • Excellent clinical and assessment skills • Ability to use equipment with visual and auditory mechanisms • Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines • Ability to effectively handle stressful situations professionally and calmly with exceptional customer service • Strong patient service skills • Information seeking/probing skills • Accurate knowledge transfer • Listening, understanding, and responding • Able to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits • Ability to work in a cooperative team environment • Able to exhibit a sense of urgency in daily work activities • Skilled in computer operations; proficiency in MS Office software applications, online research, data entry, and navigation • Available to work shifts to accommodate extended hours of operation as scheduled • Ability to perform sedentary work with frequent interruptions • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to perform the essential functions and physical requirements of the job, including lifting patients and/or equipment, bending, pushing/pulling, and kneeling, with or without reasonable accommodations • Satisfactorily complete competency requirements for this position • Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy • Florida Care Provider Background Screening Clearinghouse eligibility required for employees performing services for Florida affiliates

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