Admissions Coordinator, Spanish Speaking

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $54k - $60k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Charlie Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

Healthcare • Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

📋 Description

• Facilitate a high volume of inbound and outbound calls from prospective clients, families, and referral sources • Build trust and rapport while gathering demographics, presenting problems, and treatment histories • Communicate financial policies, payment options, and potential financial assistance programs • Maintain client records in Salesforce, including treatment consents and insurance information • Coordinate with internal teams to meet time-to-admission and client satisfaction KPIs • Ensure timely coordination and communication to advance clients into Charlie Health’s program • Maintain understanding of Charlie Health’s services, mission, and vision • Pitch Charlie Health’s innovative and individualized clinical model to clients and families • Meet and exceed admission quotas while adhering to timelines and documentation standards

🎯 Requirements

• Must have bilingual fluency in Spanish and English • Bachelor's Degree • 1-5 years of sales experience; healthcare admissions experience is a plus • Proven track record of exceeding performance targets, particularly in sales or client admissions roles • Experience with Salesforce • Ability to work on a shift based schedule as listed in the application questions • Strong proficiency in multitasking and operating in a high-paced environment • Familiarity with HIPAA policies is a plus • Experience working with adolescents and young adults in a mental health context is a plus • Proficiency in Microsoft Office and Google Suite • Must complete several state background checks for clearance to see clients

🏖️ Benefits

• Comprehensive benefits for all full-time employees • Target performance-based bonus • Charlie Health pays the Florida fingerprint-based background check cost in full

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