Project Manager – Enterprise Operations

🔥 12 hours ago

🌵 Arizona, Colorado, +15 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CharterUP

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📦 Logistics

✈️ Travel

🚗 Transport

💰 $60M Series A on 2022-10

Logistics • Travel • Transport

CharterUP is a private shuttle service that provides organized transportation solutions for a variety of groups and events. The company caters to a wide range of clients, including nonprofits, corporations, universities, and government agencies, offering services such as employee shuttles, campus transportation, and emergency transport. With a mission to deliver a safe and transparent group travel experience, CharterUP operates through a marketplace model, allowing customers to easily book and manage shuttles across numerous cities nationwide, supported by a vast network of bus operators.

📋 Description

• Own end-to-end delivery of large, complex cross-functional projects from business case through close-out and retrospective • Lead project management for large-scale, time-critical mobilizations and maintain a scalable mobilization playbook • Lead complex client-facing project and event launches, then transition ongoing execution to the account manager • Build and refine PMO standards, including project charters, status reports, risk and issue logs, governance cadences, and intake processes • Develop business cases and project charters defining scope, success metrics, resourcing, and timelines • Hold cross-functional partners accountable for deliverables and deadlines • Lead change management, drive adoption, and manage resistance • Plan and manage schedules, dependencies, critical paths, and resourcing conflicts across concurrent projects • Identify risks and develop mitigation plans • Lead project meetings, working sessions, executive steering committees, and cross-functional workstreams • Maintain project ledgers, trackers, RAID logs, and RACI charts; brief leadership as needed • Track project budgets and flag variances • Apply Lean Six Sigma and Agile principles to improve project delivery • Create SOPs, guides, and training materials • Help shape the long-term PMO roadmap and operating model • Partner across Enterprise Operations, Technology, Finance, Legal, and client-facing teams

🎯 Requirements

• 5+ years of project or program management experience • Experience standing up new programs, processes, or systems in ambiguous or undefined environments • Experience managing cross-functional projects spanning technology/systems implementations, client-facing initiatives, and internal process or operational change • Experience leading or contributing to large-scale client-facing program launches or time-critical, high-stakes mobilizations • Experience leading change management for process or system transitions • Experience writing funded and delivered business cases and project charters • Track record of holding stakeholders accountable and driving outcomes without formal authority • Strong meeting facilitation and executive communication skills • Working knowledge of risk identification and mitigation planning • Experience managing or tracking project budgets and reporting variances • Excellent written and verbal communication skills • Experience building SOPs, process documentation, or training materials • Bias for action and comfort making progress with incomplete information • PMP, CAPM, or equivalent project management certification preferred • Lean Six Sigma and/or Agile/Scrum certification preferred • Experience in a high-growth technology, marketplace, logistics, or transportation environment is a plus • Must reside in one of CharterUP's approved U.S. states

🏖️ Benefits

• Remote-first flexible work model • Medical, dental, and vision insurance • Mental health support • Virtual care • Gym discounts • Family-building benefits • 100% of employee health insurance premiums covered in the U.S. • Paid time off: 15 PTO days, increasing to 20 after 2 years, plus 8 paid holidays in the U.S. • Company-paid life, short-term, and long-term disability insurance where available • Referral bonuses • Long-term financial planning support • 401(k) plan in the U.S. • Region-specific savings programs internationally where applicable • Choice of Mac or PC, plus monitor, keyboard, and mouse • Occasional team onsite meetings and client-location travel as part of the role • Remote-first environment with a tech hub in Austin, TX