Patient Care Associate

Job not on LinkedIn

🕒 June 25

🇺🇸 United States – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ChartSpan Medical Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🏥 Healthcare

☁️ SaaS

🧘 Wellness

💰 Series A - ChartSpan Medical Technologies on 2019-08

Healthcare • SaaS • Wellness

ChartSpan Medical Technologies is a healthcare-focused technology and services company that provides full-service chronic care management (CCM), advanced primary care management (APCM), annual wellness visit software, remote patient monitoring (RPM) enrollment services, and quality improvement programs to primary care practices, federally qualified health centers (FQHCs), rural health clinics, and health systems. ChartSpan combines SOC 2 Type II–certified software platforms with patient enrollment, care coordination teams, and compliance-oriented services to help providers increase preventive care delivery, improve patient outcomes, and generate additional recurring revenue.

📋 Description

• Communicate resources and services available to patients through the continuum of care • Maintain patient chart compliance through proper documentation and updates of medical history, medication, immunizations, allergies, surgical history, and family history • Assist patients with understanding care instructions, navigating services, and addressing non-clinical questions • Answer inbound patient calls with professionalism, empathy, and clarity • Conduct outbound calls for follow-ups, appointment reminders, wellness checks, or care coordination • Maintain patient confidentiality and adhere to HIPAA standards • Follow call scripts, workflows, and escalation pathways • Meet performance metrics such as call quality, accuracy, and responsiveness • Work closely with the clinical team and dedicated nurses to ensure seamless coordination and a positive patient experience

🎯 Requirements

• Active and unencumbered certification from an accredited regulatory body such as AAMA, NHT, NHA, NCCT, Pharmacy Technician registries, and State Nurse Aide registries • Accepted certifications include Certified Nursing Assistant (CNA), Certified Clinical Medical Assistant (CCMA), Certified Pharmacy Technician (CPhT), Patient Care Technician (CPCT/A), Emergency Medical Technician (EMT), and Licensed Respiratory Therapist (RT or CRT)