Salesforce Business Analyst

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟢 Junior

🌐🕵️ Salesforce Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cherokee Federal

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Cherokee Federal is a U. S. federal systems integrator and government contractor that empowers mission success for more than 60 U. S. federal agencies. With a global workforce of over 5,000, it delivers advanced technology (cloud, cybersecurity, data & analytics), health services, intelligence analysis and operational support, logistics and sustainment, mission-critical manufacturing, program and engineering technical services, and dynamic contracting solutions to support federal priorities and national security. Cherokee Federal is part of Cherokee Nation Businesses and focuses on mission-focused, U. S. -made solutions.

📋 Description

• Join requirements gathering sessions with customers and capture business needs, pain points, and goals • Write user stories with acceptance criteria for developers • Document current-state and future-state process flows using Lucidchart or Visio • Map business requirements to Salesforce functionality, including objects, fields, page layouts, and Flows • Declaratively configure solutions and ensure acceptance criteria are met and client sign-off is obtained • Support user acceptance testing by writing test scripts, running tests, and logging defects • Maintain requirements traceability linking every story to a customer need • Prepare training materials, user guides, and release notes • Assist with data mapping and validation during data migration • Participate in Agile ceremonies, including sprint planning, backlog refinement, standups, and demos • Keep backlog items organized and current in Jira, Azure DevOps, or similar tools • Validate requirements and solution designs through walkthroughs, prototypes, stakeholder feedback, and solution demonstrations • Coordinate and support UAT, including test-scenario development, execution support, defect triage, stakeholder communications, and final sign-off • Contribute to change-management activities, including documentation, training materials, stakeholder communications, executive-ready summaries, and decision-support briefings • Present oral and written briefings to government managers and senior stakeholders • Perform other job-related duties as assigned

🎯 Requirements

• 1 to 2 years of experience as a business analyst, Salesforce admin, quality assurance, or in a similar role • Hands-on familiarity with Salesforce, including standard objects, reports, dashboards, and basic declarative configuration • Experience writing user stories or requirements documentation • Experience testing Salesforce solutions and documenting test steps, scripts, and outcomes • Understanding of Agile or Scrum ways of working • U.S. Citizenship • Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods • Must pass pre-employment qualifications of Cherokee Federal • Salesforce Certified Administrator, Associate, or Business Analyst certification preferred • Exposure to Salesforce Public Sector Solutions, Service Cloud, or Experience Cloud preferred • Some familiarity with OmniStudio preferred • Prior work supporting federal or public sector customers preferred • Active Trailhead profile showing ongoing learning preferred

🏖️ Benefits

• Up to a 6% 401(k) company match • Paid time off • Medical, dental, and vision insurance • Prescription drug coverage • Basic life and AD&D insurance • Supplemental life insurance options • Short-term and long-term disability coverage • Paid holidays • Employee Assistance Program (EAP) • Flexible Spending Account (FSA) options • Health Savings Account (HSA) options • Professional development, training, and certification support • Voluntary accident, critical illness, and identity theft protection benefits