Salesforce Quality Assurance Tester

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cherokee Federal

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Cherokee Federal is a U. S. federal systems integrator and government contractor that empowers mission success for more than 60 U. S. federal agencies. With a global workforce of over 5,000, it delivers advanced technology (cloud, cybersecurity, data & analytics), health services, intelligence analysis and operational support, logistics and sustainment, mission-critical manufacturing, program and engineering technical services, and dynamic contracting solutions to support federal priorities and national security. Cherokee Federal is part of Cherokee Nation Businesses and focuses on mission-focused, U. S. -made solutions.

📋 Description

• Develop, maintain, and execute comprehensive test plans, test cases, and test scripts across Salesforce configuration, customization, and integration work throughout the release lifecycle • Work with government leads and Product Owners to understand acceptance criteria, clarify testing scope, and confirm release timing • Perform functional, regression, integration, end-to-end, and user acceptance testing support across sprints and Salesforce releases • Validate Salesforce Flow, approvals, validation rules, page layouts, and Lightning App Builder • Test Apex, Lightning Web Components, and triggers; perform backend validation using SOQL • Validate Salesforce integrations with MuleSoft, REST/SOAP APIs, and middleware, confirming data integrity • Test Agentforce agents, including topic and action routing, near-miss utterances, and action invocation • Validate Prompt Builder templates and grounding in source data such as Data Cloud • Test for hallucinated, incomplete, or off-topic responses • Test agent guardrails and scope adherence • Design and execute Agentforce Testing Center test cases, including batch evaluation and multi-turn conversation flows • Establish evaluation criteria for non-deterministic outputs • Log, track, and manage defects through resolution using Jira or Azure DevOps • Verify data integrity and reporting/dashboard accuracy • Support Salesforce Public Sector Solutions release readiness, deployment validation, and post-release stabilization • Ensure scalable, maintainable QA practices aligned with governance, auditability, and compliance expectations • Present briefings to government managers and produce executive-ready test summaries, defect reports, and quality status updates • Perform other job-related duties as assigned

🎯 Requirements

• U.S. Citizenship and Secret Clearance required • Bachelor's degree with preferred study in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering and a minimum of four (4) years of experience • Six (6) years of work experience in a related field may be substituted for education • Demonstrated experience performing QA and testing in an Agile delivery environment, including test planning, test case development, and defect management • Proven ability to design and execute test cases from user stories and acceptance criteria, including exception paths • Hands-on experience testing Salesforce applications, including declarative configuration and automation such as Salesforce Flow • Experience validating custom development, including Apex, Lightning Web Components, and triggers, and performing backend validation using SOQL • Experience testing Salesforce integrations with external systems, including MuleSoft and REST/SOAP APIs • Experience with defect-tracking and test-management tools such as Jira, Azure DevOps, and TestRail • Must pass pre-employment qualifications of Cherokee Federal • Preferred: hands-on experience testing Agentforce agents or other conversational AI / LLM-based systems • Preferred: familiarity with Agentforce Testing Center, Prompt Builder, and Data Cloud grounding • Preferred: working understanding of testing non-deterministic AI output, including grounding, hallucination, and evaluation methodology • Strong written and verbal communication • Precise defect documentation skills • Direct collaboration with Product Owners and government leads

🏖️ Benefits

• Medical • Dental • Vision • 401K • Other possible benefits as provided • Military-friendly employer • Veterans and active military transitioning to civilian status are encouraged to apply