Process & Technology Specialist

🔥 15 hours ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $66.2k - $128k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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CHG Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

CHG Healthcare is a company specialized in providing customized staffing solutions within the healthcare sector. By leveraging a comprehensive array of technologies and strategic consultation, CHG Healthcare enhances the capabilities of healthcare providers, hospitals, and related organizations. The company offers workforce solutions that include locum tenens, permanent placements, telehealth services, and staffing for advanced practice providers, allied health professionals, and nurses. CHG Healthcare is committed to improving the healthcare industry and supporting community needs through various outreach initiatives. With a database of over 700,000 providers, CHG is uniquely positioned to meet urgent staffing needs across various medical specialties.

📋 Description

• Own day-to-day CRM administration in Salesforce, including user access, field and workflow maintenance, and data hygiene enforcement • Build and maintain KPI dashboards and inspection tooling, including frontline-facing margin and productivity dashboards • Identify and build process automations across the sales technology stack, including pipeline stage triggers, alerts, and handoffs • Provide hands-on support for new platform rollouts, including FOX to Lightning, the new CST tool, and ongoing PST feature releases • Lead hands-on execution of AI tool adoption, including training sessions, use-case documentation, usage tracking, and surfacing gaps for leadership • Serve as the tier-1 liaison to CHG product and engineering teams for rollout coordination and UAT participation • Escalate strategic decisions to leadership • Maintain process documentation and standard operating procedures for administered systems • Report to the Director of Business Operations • Support CompHealth's sales divisions by improving business processes, tools, and cross-team workflows

🎯 Requirements

• Working knowledge of CRM administration (Salesforce or similar), including user management, workflows, and data hygiene practices • Comfortable building and maintaining dashboards and reports without requiring deep technical or BI support • Hands-on experience or strong interest in AI tools and their application to process automation and training • Direct experience using Claude is a plus • Process-minded and organized, with the ability to manage multiple automation and rollout workstreams at once • Clear communicator able to support and train sales staff through technology and process changes • 3+ years of experience in sales/business operations, CRM administration, or a related technical support role • Bachelor's degree in business, information systems, or a related field, or equivalent experience • Salesforce Administrator certification or equivalent hands-on Salesforce configuration experience preferred • Hands-on experience with Claude or a similar AI platform for workflow automation is strongly preferred

🏖️ Benefits

• 401(k) retirement plan with company match • Traditional healthcare benefits such as medical and dental coverage • Onsite health centers • Corporate wellness programs • Free behavioral health appointments • Flexible work schedules, including work-from-home options available • Recognition programs with rewards including trips, cash, and paid time off • Paid parental leave • Fertility coverage • Adoption assistance • Marriage counseling • Tailored training resources including free LinkedIn learning courses • Volunteer time off • Employee-driven matching grants • Tuition reimbursement programs • Short-term incentives through various bonus plans for non-sales positions, paid monthly, quarterly, or annually

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