Hotline Counselor

🕒 August 28

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $25 - $27 / hour

⏰ Full Time

🟢 Junior

🛋️ Counselor

👻 Ghost score 33%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Childhelp®

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1959

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $100k Grant - Childhelp on 2025-09

Charity • Non-profit • Social Impact

Childhelp is a U. S. -based nonprofit organization dedicated to the prevention and treatment of child abuse and neglect. It operates national support services including a child abuse hotline and provides advocacy, education/outreach, and therapeutic or residential programs to support abused and at-risk children and families.

📋 Description

• Provide empathetic counseling and undivided attention to help-seekers via phone calls, texts, and live chats • Understand immediate needs and develop brief action plans using the evidence-informed practice model • Provide crisis intervention, education, and resource information • Address child abuse, family conflict, domestic violence, and mental health concerns • Accurately and completely enter relevant data into the Hotline database • Report information to authorities when legally required • Stay current on laws, regulations, policies, and practices related to child abuse and neglect • Adhere to confidentiality, ethical guidelines, and contractual obligations • Attend staff meetings and complete required trainings • Participate in team discussions and reflective supervision

🎯 Requirements

• Bachelor's degree in psychology, social work, or a related field is required • Minimum one (1) year of experience working with family violence and/or child abuse • Strong understanding of laws and regulations surrounding physical, sexual, and emotional abuse, child abuse, neglect, and legal reporting requirements • Ability to successfully complete Hotline Counselor training and pass all competency assessments • Must meet all job expectations, including successful completion of the counselor assessment, within the first 90 days of employment • Availability for one of the listed shifts in the Arizona Time Zone