Communications & Knowledge Management Specialist

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🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $60.5k - $95.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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Chobani

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 Debt Financing on 2014-04

Healthcare • Logistics • Manufacturing

Chobani is a leading food company renowned for its yogurt products, particularly Greek yogurt, which has made it the number one selling brand in the United States. Founded on the principles of craftsmanship and integrity, Chobani focuses on making wholesome products using natural ingredients and prioritizing access to nutritious food for everyone. The company is deeply committed to community engagement and social impact, actively supporting local initiatives and providing resources for employee well-being and inclusion.

📋 Description

• Own and administer internal knowledge systems, including the Knowledgebase and Chobani Library • Ensure product-related content is accurate, current, and aligned across platforms • Establish and maintain content governance, version control, review cycles, and approval workflows • Audit and improve content quality, usability, and accessibility • Research, validate, and translate complex product information into clear internal messaging • Partner with Quality, Regulatory, R&D, and Marketing subject matter experts • Communicate product updates, including ingredient, packaging, and formulation changes • Align Consumer Loyalty messaging with broader internal communications • Lead the content development lifecycle from intake through publication and maintenance • Coordinate stakeholders, gather inputs, secure approvals, and meet deadlines • Manage multiple content initiatives and identify process improvements • Serve as a resource for Legal, Sales, Marketing, Communications, Quality, and Regulatory teams • Participate in new product and initiative discussions to anticipate and prepare content

🎯 Requirements

• Bachelor's degree in Communications, Business, or related field • 5+ years of experience in communications, content management, or a related role • Exceptional writing and editing skills • Ability to simplify complex information • Project management experience with multiple stakeholders and deadlines • Experience with knowledge management systems or content platforms • Ability to build relationships and collaborate across functions • Strong attention to detail and commitment to accuracy • Customer-centric mindset with understanding of consumer-facing implications • Ability to operate independently in a fast-paced, evolving environment • Preferred: experience in CPG, food and beverage, or regulated industries • Preferred: familiarity with product lifecycle, labeling, or regulatory considerations • Preferred: experience supporting customer care, consumer experience, or brand communications teams • Preferred: exposure to project management tools and content workflows

🏖️ Benefits

• Bonus • Equity • Medical coverage • Dental coverage • Vision coverage • Disability insurance • Health savings account • Flexible spending accounts • Tuition reimbursement • 401(k) match of 100% on up to 5% of eligible pay • Fertility assistance • Childcare assistance • 12 weeks of parental leave at full pay after six months of continuous employment • Employee assistance program • Fitness discounts • Wellness reimbursement • On-site gym access at certain locations • Monthly wellness newsletter • 120 hours of paid time off • 11 holidays • Paid volunteer time off