Director of Customer Supply Chain

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $140k - $220k / year

⏰ Full Time

🔴 Lead

🔗 Supply Chain

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Chobani

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🛒 Retail

🌍 Social Impact

💰 Debt Financing on 2014-04

Food • Retail • Social Impact

Chobani is a leading food company renowned for its yogurt products, particularly Greek yogurt, which has made it the number one selling brand in the United States. Founded on the principles of craftsmanship and integrity, Chobani focuses on making wholesome products using natural ingredients and prioritizing access to nutritious food for everyone. The company is deeply committed to community engagement and social impact, actively supporting local initiatives and providing resources for employee well-being and inclusion.

📋 Description

• Lead, coach, and develop a high-performing Customer Supply Chain organization • Develop and execute customer-specific supply chain strategies that improve service, availability, distribution, profitability, and long-term business growth across National Grocery & Club customers • Build collaborative relationships with customer supply chain organizations, Sales Leadership, and cross-functional business partners • Accountable for all customer supply chain activities • Champion cross-functional collaboration and serve as the commercial supply chain subject matter expert • Lead customer onboarding, distribution model changes, and network transitions • Drive supply-to-shelf execution through optimized order management, replenishment, fill rates, on-shelf availability (OSA), inventory optimization, and customer compliance • Partner with customers to improve inventory productivity through allocation strategies, vendor-managed inventory (VMI), shelf minimums, segmentation, and network optimization • Anticipate customer needs, emerging trends, risks, and opportunities • Establish standardized routines and processes to proactively manage product supply • Own customer scorecards and key performance metrics, including Fill Rate, OSA, In-Stock %, Inventory, Days of Supply (DOS), Order Compliance, Lead Time, and Forecast Accuracy • Develop executive dashboards, scorecards, and reports that provide visibility into customer performance

🎯 Requirements

• Bachelor's Degree or years of experience in combination with education • Minimum of 10+ years’ experience with CPG or food/beverage sector • Strong understanding of the customer facing supply chain function • Minimum 5 years prior people management experience • Strong cross-functional work experience • Proven track record of coaching and development leading teams • Excellent written and verbal communication skills • In depth/proven understanding of forecasting and inventory management within Customer Supply Chain is required • Perishable replenishment experience strongly preferred • Demonstrated ability to build meaningful and impactful internal/external relationships • Advanced Microsoft Office skills; with focus on Excel • Exposure to SAP BI preferred • Ability to work independently in a high-pressure, fast-moving environment • Ability to work in a collaborative team environment • Ability to successfully manage multiple projects and ad hoc requests • Must be attentive to detail and accuracy • Entrepreneurial spirit is a must

🏖️ Benefits

• medical, dental, vision coverage • disability insurance • health savings account • flexible spending accounts • tuition reimbursement • 401k match of 100% on up to 5% of eligible pay • fertility and childcare assistance • 12 weeks of parental leave at full pay after six months of continuous employment • wellness resources, including employee assistance program, fitness discounts, wellness reimbursement, on-site gym access (certain locations), and monthly wellness newsletter • various types of paid time off including 120 hours of paid time off, 11 holidays, and paid volunteer time off