Freelance Content Writer

🕒 April 13

🗽 New York – Remote

🗽 New York – Remote

💵 $85 - $150 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✏️ Content Writer

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ChurnZero

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $25M Series B on 2021-03

SaaS • Artificial Intelligence • B2B

ChurnZero is a customer success software platform that helps businesses enhance customer engagement and retention through AI-driven insights. It offers tools for onboarding, product adoption, and customer insights, allowing companies to reduce churn rates and boost revenue growth. With features like customer health scoring, journey mapping, and automated engagement processes, ChurnZero empowers organizations to understand their customers better and streamline their success strategies.

📋 Description

• Write educational and thought leadership content such as blogs, guides, ebooks, and research-based assets (as needed) • Write conversion-oriented marketing copy for web pages, landing pages, email, and campaign assets • Repurpose content for different mediums • Create short-form promotional copy for LinkedIn posts, newsletters and other promotional outlets • Interview internal subject matter experts, as needed, and turn their insights into compelling, accurate content • Adapt to our brand voice and follow AP style • Work from briefs, but also suggest stronger angles, headlines, and narrative structures • Deliver clean first drafts on deadline and incorporate feedback efficiently

🎯 Requirements

• 5+ years of experience writing for B2B SaaS, ideally in customer success, revenue operations, retention, onboarding, adoption, lifecycle marketing, or adjacent categories • Strong portfolio showing a mix of: educational blog content ebooks or white papers website or landing page copy email or campaign copy social copy • Ability to write both informational and persuasive content • Strong research skills • Clear command of AP style • Proven ability to learn a companys tone and write in-brand • Strong project management skills and fast turnaround times • Familiarity with SEO fundamentals