Lifecycle Sales Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

👻 Ghost score 10%

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CIEE Council on International Educational Exchange

WebsiteLinkedInAll Job Openings

501 - 1000 employees

✈️ Travel

💼 Consulting

🏨 Hospitality

Travel • Consulting • Hospitality

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Design, implement, and optimize CIEE's alumni-to-college lifecycle strategy • Own lifecycle systems, processes, communications, and engagement initiatives from high school participation through college study abroad enrollment • Project-manage the end-to-end alumni engagement calendar • Develop, execute, test, and improve lifecycle campaigns, outreach strategies, communications, events, and engagement models • Own conversion metrics for applicant and alumni progression to College Study Abroad enrollment • Identify and execute opportunities to increase alumni awareness, engagement, and enrollment • Monitor and report on lifecycle conversion performance, enrollment pipeline health, and ROI • Manage CRM workflows, automations, segmentation strategies, and engagement tracking • Partner with Marketing and Operations on lifecycle communications and reporting dashboards • Analyze campaign performance and customer behavior to drive continuous improvement • Develop and manage alumni engagement initiatives • Support recruitment, onboarding, training, and management of alumni and campus ambassador programs • Coordinate alumni storytelling, peer-to-peer engagement, and referral initiatives • Coordinate across Institutional Relations, Marketing, Enrollment, Operations, and other stakeholders • Identify operational challenges and recommend scalable solutions • Present results, insights, and recommendations to internal leadership and stakeholders

🎯 Requirements

• Bachelor's degree or international equivalent required • 2–3 years of experience in lifecycle marketing, enrollment management, sales operations, CRM management, alumni relations, customer success, marketing automation, admissions, or a related field • Experience managing complex projects with multiple stakeholders and competing priorities • Demonstrated ability to analyze data, manage performance metrics, and drive measurable results • Strong written and verbal communication skills • Excellent project management, organizational, and problem-solving abilities • Familiarity with study abroad, higher education, enrollment management, or alumni engagement preferred • Ability to embrace CIEE's Core Values of Excellence, Integrity, Respect, Inclusion, and Problem Solving • Background check, reference check, and education and employment verification required as conditions of employment

🏖️ Benefits

• Paid time off and parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term and long-term disability • 6 floating Fridays, based on eligibility rules • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Life, travel, medical, dental, and vision insurance coverage • Flexible Spending Accounts/Health Savings Accounts for medical and dependent expenses • Voluntary benefits including identity theft protection, pet insurance, accident, and critical illness coverage • Competitive total rewards package for U.S. employees, increasing total compensation by up to 25%