
11 - 50 employees
📚 Education
🤝 Non-profit
👥 B2C
Education • Non-profit • B2C
CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.
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11 - 50 employees
📚 Education
🤝 Non-profit
👥 B2C
Education • Non-profit • B2C
CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.
• Design, implement, and optimize CIEE's alumni-to-college lifecycle strategy • Own lifecycle systems, processes, communications, and engagement initiatives from high school participation through college study abroad enrollment • Project manage the end-to-end alumni engagement calendar • Develop, execute, test, and improve lifecycle campaigns, outreach strategies, communications, events, and engagement models • Own conversion metrics for progression from high school study abroad participation to College Study Abroad enrollment • Identify and execute opportunities to increase alumni awareness, engagement, and enrollment • Monitor and report on lifecycle conversion performance, enrollment pipeline health, and ROI • Manage CRM workflows, automations, segmentation strategies, and engagement tracking • Partner with Marketing and Operations on lifecycle communications, reporting dashboards, data collection, conversion, and enrollment outcomes • Analyze campaign performance and customer behavior • Develop and manage alumni engagement initiatives • Support recruitment, onboarding, training, and management of alumni and campus ambassador programs • Coordinate alumni storytelling, peer-to-peer engagement, and referral initiatives • Coordinate across Institutional Relations, Marketing, Enrollment, Operations, and other stakeholders • Identify operational challenges and recommend scalable solutions • Present results, insights, and recommendations to internal leadership and stakeholders
• Bachelor's degree or international equivalent required • 2–3 years of experience in lifecycle marketing, enrollment management, sales operations, CRM management, alumni relations, customer success, marketing automation, admissions, or a related field • Experience managing complex projects with multiple stakeholders and competing priorities • Demonstrated ability to analyze data, manage performance metrics, and drive measurable results • Strong written and verbal communication skills • Excellent project management, organizational, and problem-solving abilities • Familiarity with study abroad, higher education, enrollment management, or alumni engagement preferred • Ability to embrace CIEE's Core Values of Excellence, Integrity, Respect, Inclusion, and Problem Solving • Background check, reference check, and education and employment verification required as conditions of employment
• Paid time off and parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term and long-term disability • 6 floating Fridays (based on eligibility rules) • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Insurance coverage: life, travel, medical, dental, and vision • Flexible Spending Accounts/Health Savings Accounts (medical and dependent) • Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness • Competitive total rewards package for U.S. employees
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