Student Sales Coordinator

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🏄 California, Colorado, +2 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏖️ New Jersey – Remote ☕ Washington – Remote

⏰ Full Time

⚪️ Entry-level

🤑 Sales

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CIEE Council on International Educational Exchange

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📚 Education

🤝 Non-profit

Education • Non-profit

CIEE Council on International Educational Exchange is a nonprofit organization (founded in 1947) that organizes and facilitates international educational and cultural exchange programs. It provides study abroad programs for college and high school students, gap-year and internship placements, TEFL certification and teaching abroad, professional and research exchange, Work & Travel and BridgeUSA programs, and host-family and employer partnerships. CIEE also administers scholarships and safety/onsite support services to help participants travel and study internationally while advancing intercultural understanding and global citizenship.

📋 Description

• Communicate the Value of Study Abroad – Inspire and educate U.S. high school students and their legal guardians about the life-changing benefits of studying abroad. • Engage and Motivate Applicants – Follow a structured sales outreach process to proactively connect with students and families via phone, text, and email, focusing on converting leads to open applications. • Guide Students Through the Application Process – Provide coaching and support throughout the scholarship and application journey, helping families navigate barriers to participation. • Deliver Exceptional Customer Service – Offer professional and timely assistance to students and parents from initial inquiry through program acceptance, confirmation, and pre-departure preparation. • Manage a High Call Volume – Consistently exceed 30 calls per day (resulting in over 500 minutes of talk time per week), adjusting outreach focus based on application volume spikes and highest-potential territories. • Host Virtual Webinars – Lead large-group presentations for students and parents, including some evening sessions. • Present at In-Person Events – Visit high schools to connect with students and families, requiring occasional domestic travel. • Applications Review and Acceptance – Review applications for eligibility, approve acceptances, and convert applicants into confirmed, paid participants. • Oversee Participant Financials – Ensure accurate financial records, follow up on payments, and resolve any discrepancies. • Utilise Salesforce for Pipeline Management – Track and manage applicants, maintain accurate communication records, and work toward enrollment goals in our CRM system Salesforce. • Provide Summer Program Support – Assist participants while they are on-program. • Support Recruitment Efforts – Travel domestically as needed to promote programs and represent the organisation at school events. • Chaperone International Student Flights – Accompany student groups on flights up to once per year. • Participate in Ongoing Training – Engage in sales and professional development sessions to improve effectiveness and professional growth. • Adapt to a Flexible Work Schedule – Some evening hours are required to accommodate students and guardians. • Provide Emergency Travel Support – Be available for 1–2 travel weekends per year to assist with urgent situations. • Demonstrate High Flexibility – This role does not have assigned territories and requires adaptability to support different regions and team needs as priorities shift. • Cover Pipeline Management – Step in when other Coordinators are at in-school presentations or on PTO to ensure no loss of outreach. • Support Seasonal Employees – Monitor sales calls and provide coaching to improve the effectiveness of seasonal staff. • Assist with Onboarding and Training – Support the Conversion Coach in onboarding and continued training of new hires. Other duties as assigned.

🎯 Requirements

• Bachelor's degree or international equivalent. • A minimum of two years of customer service, sales, or a related field. • Experience working with diverse high school students is a plus. • International travel or study abroad experience is a plus. • Additional language skills beyond English are a plus. • Strong communication and interpersonal skills, with the ability to build relationships with students and families and tailor communication to different audiences. • Excellent verbal and written communication skills. • Ability to navigate challenging conversations with professionalism and empathy. • Exceptional problem-solving skills and a proactive approach to addressing challenges. • Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, goal-driven environment. • Comfortable making high-volume outbound calls and engaging with customers via phone, email, and text. • Experience with CRM systems (such as Salesforce) is a plus. • Flexibility to work some evening hours, weekends, and travel domestically and internationally as needed to support students and families.

🏖️ Benefits

• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)