Admissions Advisor

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🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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CIEE Barcelona

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤝 Non-profit

👥 B2C

Education • Non-profit • B2C

CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.

📋 Description

• Serve as an admissions expert, advising students on appropriate CIEE programs based on their academic interests, goals, and eligibility • Provide hands-on guidance to students as they begin, complete, and submit their CIEE applications • Offer individualised support • Manage a high volume of communication (emails and calls) and respond to inquiries within one working day • Schedule prompt follow-up with prospective students to provide support and determine the level of commitment, and execute strategies to inform students about CIEE programs at all phases of the inquiry and application process • Organise and host information sessions, webinars, tabling events, and classroom presentations to raise awareness about CIEE programs • Support the recruitment, training, and supervision of CIEE Student Ambassadors on campus • With the Manager of Institutional Relations, guide their outreach strategies and activities to generate and convert applications for CIEE Study Abroad programs • Work with Institutional Relations Managers to ensure alignment with partner institution goals and provide insights from the ground • Achieve personal and team qualitative and quantitative targets (i.e., completed applications and conversion of those applications) set by leadership • Document call information and input data into the organisational CRM (Salesforce) to ensure seamless communication and progress tracking • Participate in regular training sessions to stay current on CIEE program offerings, policies, and tools

🎯 Requirements

• Bachelor's degree or international equivalent • Experience in student advising, customer service, higher education, or a sales-oriented field • Study abroad experience strongly preferred • High energy, positive, proactive, team-oriented, problem-solver • Strong interpersonal and communication skills; comfortable presenting to groups and working one-on-one • Strong attention to detail, exemplary problem-solving, professional written and oral communication skills, a service-oriented mindset, high aptitude for organisation, excellent time management skills, and ability to multitask • Ability to work independently and remotely as part of a team • Demonstrate initiative while also being open to feedback and taking direction when needed • Fluency in day-to-day computer use including Microsoft Office Suite and a willingness to use technology to improve performance • Flexibility and adaptability in a fast-paced environment • Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture • Valid US driver’s license

🏖️ Benefits

• Paid time off • Parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term & Long-term Disability • 6 floating Fridays (based on our eligibility rules) • CIEE Study Abroad and TEFL Program discounts • 403(b) Retirement Plan with employer contribution • Insurance Coverage (life, travel, medical, dental, and vision) • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)