Customer Delivery Architect

🔥 0 minutes ago

🏄 California, North Carolina – Remote

🏄 California – Remote 🌲 North Carolina – Remote

💵 $166.5k - $234.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Act as the technical authority for SONiC deployments running on Cisco Silicon One platforms in large-scale production environments. • Provide architectural guidance and operational support for hyperscale data center fabrics supporting AI/ML workloads. • Troubleshoot complex issues across the stack including SONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior. • Perform deep debugging and analysis using Silicon One SDK tools and ASIC telemetry to identify hardware and software interactions. • Support both production and pre-production validation environments running SONiC and Cisco platforms. • Collaborate directly with Cisco silicon architects, SONiC development teams, and software engineering groups to resolve defects and improve platform capabilities. • Optimize network fabrics designed for AI/ML clusters. • Guide the customer in adopting DevOps-driven operational models, including CI/CD pipelines for SONiC software validation and infrastructure automation. • Help implement observability, telemetry, and automated validation frameworks to improve reliability at hyperscale. • Act as a trusted technical advisor, building strong relationships with customer network engineering and infrastructure teams.

🎯 Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, or related field (or equivalent experience) • 10+ years of experience in networking, distributed systems, or hyperscale infrastructure • Deep knowledge of data center networking architectures and large-scale routing environments • Strong troubleshooting skills across software, hardware, and network protocols • Experience working in large production environments with minimal supervision • Deep hands-on experience with SONiC architecture and operations • Understanding of SAI, Redis DB model, containerized services, and control-plane architecture • Strong knowledge of Linux networking stack and kernel internals • Experience debugging network behavior using Linux tools and system-level diagnostics • Familiarity with Docker or Kubernetes-based service orchestration • Experience working with merchant silicon or programmable ASIC platforms • Exposure to Cisco Silicon One architecture or similar programmable switching silicon • Ability to analyze packet forwarding pipelines and hardware counters • Experience supporting AI cluster networking or HPC fabrics • Knowledge of RoCE networking, congestion management, and performance optimization • Strong automation experience with Python and Linux tooling • Familiarity with open-source development workflows and Git-based collaboration • Strong working knowledge of networking protocols such as BGP, ISIS, MPLS and Segment Routing, VXLAN / EVPN, IPv6

🏖️ Benefits

• medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year • flexible vacation time off program • 80 hours of sick time off provided on hire date • up to 80 hours of unused sick time carried forward from one calendar year to the next • optional 10 paid days per full calendar year to volunteer • annual bonuses for non-sales roles