Content Designer

🔥 10 hours ago

🗽 New York – Remote

infoinfo

💵 $124k - $174.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

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Logo of Cisco

Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Design clear, consistent UI text across labels, error messages, empty states, onboarding, tooltips, and other surfaces • Lead information architecture and navigation design for complex product areas using research and user mental models • Define and maintain cross-product terminology • Partner with product management and product marketing to resolve naming conflicts and drive durable decisions • Develop content-led guidelines and patterns, including error messaging standards, capitalization, and in-product help • Create and maintain in-product guidance experiences such as walkthroughs and tours • Collaborate on design system standards to ensure content patterns are compliant and reusable • Partner with design and research on usability studies and card sorting • Support product designers with frameworks and AI-assisted tools to maintain quality at scale • Work with product design, product management, engineering, research, and marketing across security, observability, and platform products

🎯 Requirements

• Bachelor's plus 5 years of related experience, or Master's plus 3 years of related experience • Related experience includes content design and UX writing practice • Prior experience in content design, UX writing, or a closely related field within complex software products • Experience driving cross-functional alignment on terminology and naming decisions with product, marketing, and engineering stakeholders • Preferred: adaptability and resilience when navigating ambiguity • Preferred: ability to articulate the strategic value of content design to key stakeholders • Preferred: UI text craft and ability to write clearly, concisely, and consistently across diverse UI surfaces • Preferred: structural knowledge of information architecture, taxonomy, and navigation • Preferred: experience with Figma and design systems; Magnetic or similar enterprise design systems is a plus

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Performance-based incentive pay for sales-plan employees

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