Customer Delivery Architect

🔥 1 minute ago

🌲 North Carolina, Texas – Remote

🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $139.2k - $201.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Define and shape enterprise-scale architectures, target-state designs, standards, integration patterns, and multi-year roadmaps • Steer large, high-impact initiatives from architectural vision through execution • Coordinate critical decisions across Cisco, customer, provider, regional, and business-unit organizations • Evaluate and resolve cross-architecture challenges, dependencies, scalability, security, operations, and tradeoffs • Advise customer executives and technology leaders on business-aligned technology strategies • Communicate technology choices, costs, implications, and consequences for critical decisions • Assess and integrate AI, automation, and emerging technologies where they provide measurable value • Influence Cisco technology and services strategy through customer insights • Identify recurring requirements, capability gaps, and emerging needs for internal teams • Develop architects and engineers and build technical capability across Cisco and customer teams • Establish reusable practices, knowledge, and consistency across engagements • Represent Cisco expertise in customer engagements, technical forums, Cisco Live, and industry events • Lead multidisciplinary and cross-vendor teams through complex programs and technical decisions • Resolve architectural issues, remove technical barriers, and maintain alignment through implementation and adoption

🎯 Requirements

• Bachelor's degree plus 12 years of related experience, or Master's degree plus 8 years, or PhD plus 5 years, or equivalent meaningful work experience • Expert-level certification, such as CCIE, or equivalent relevant certification expected • Technical mastery in core architectures and extensive enterprise technology expertise • Expertise integrating Cisco and third-party technologies into cohesive, scalable solutions • Proven architectural authority in large, highly integrated customer environments • Experience defining long-term technology strategy and resolving cross-architecture challenges • Experience leading enterprise-scale technology initiatives across organizations, disciplines, and business units • Credibility with executive and technology leaders • Experience translating business priorities and technical concepts into strategies and recommendations • Experience developing experienced technical resources and establishing reusable architecture practices • Expertise in routing and switching, including Nexus/NX-OS, SD-WAN, and Substation/OT Networking • Expertise in security and policy, including Cisco ISE, SD-WAN Security/Policy, and OOB Management Security • Expertise in wireless and collaboration, including Meraki design, WLAN, and cloud-managed Contact Center solutions • Expertise in Contact Center, Healthcare, Observability, AI, business alignment, data analytics, and Splunk positioning • Expertise in monitoring and analytics, including Nexus Dashboard Insights, Splunk, Thousand Eyes, and Cisco IQ • Expertise in data center technologies, including TCAM management and Nexus 9K architecture

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies • Performance-based incentive pay for employees on sales plans • Opportunities to grow and build at Cisco

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